Control Center Mgr-Rail 4031

Secure your FUTURE with SEPTA today!

The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth largest transportation system in the United States, with a vast network of fixed route services including bus, subway/elevated, trackless trolley, light rail, and commuter rail serving a 2,200 square mile service region. SEPTA has become an integral force in the economic success of the Philadelphia region, providing an efficient and reliable source of transportation.

We are seeking candidates for the position of Control Center Mgr-Rail (4031) in the Control Center Light Rail Operations.

Opening Date: 08/22/2024

Closing Date: 09/05/2024

Job Grade: SAM 38

Salary Range: Min: $70,668.00 - Mid: $88,348.00 - Max: $106,028.00

OVERALL DESCRIPTION

Coordinate the management of daily operations on the Norristown High Speed Line, Media/Sharon Hill Line, and all Light Rail lines from Elmwood and Callowhill Districts. Provide management oversight of train/trolley operating personnel to ensure performance of duties in a safe manner. Direct other Transportation Managers to perform specific functions in response/support of service incidents. Produce records of these activities.

SPECIFIC RESPONSIBILITIES

Controls and directs the movement of all revenue and non-revenue trains/trolleys using computerized train control systems. Computer Aided Radio Dispatch (CARD) system, knowledge of signal systems and switches, Operating Rule Book and Standard Operating Procedures and Emergency Operating Procedures.
Adjusts and make alterations to schedules to ensure proper spacing and efficient utilization of equipment and personnel.
Directs and coordinate the movement of all supervisory personnel assigned to train/trolley operations, yard operations, stations and facilities on a daily basis to maintain efficient service and respond to typical operational incidents.
Manages Operational Emergencies via implementing the Incident Command System and coordinating SEPTA response with external Emergency Response Agencies.
Coordinates with Power Dispatcher for all situations involving traction power, signal power and facilities power.
Coordinates with SEPTA Police for all safety and security incidents throughout Light Rail and Subway Elevated Operations.
Directs and instructs operating personnel in troubleshooting procedures to prevent, reduce, or clear delays.
Assists with the collection and analysis of train/trolley operational data to improve on-time performance and other service measurements.
Enhances the safety-security of the subway systems and facilities via the management of Closed Circuit Television (CCTV) and system alarms at each stations.
Controls and directs all communications with field personnel utilizing radios, telephones, electronic data processing equipment and other systems as required.
Operates and utilizes computer and manual reference files, procedures and schedules.
Manage the reporting system to document occurrences involving service delays, passenger incidents, equipment failures and defects.
Ensures all notifications required are properly communicated, including managerial notifications and other emergency notifications.
Complies with all Authority and departmental safety and security policies and procedures, as well as all applicable job safety responsibilities. Reports any safety concerns, compromises, or hazards in the hazards affecting self and other employees is responsible for the individual's own safety and is encouraged to promote the safety of others.
Perform other duties as assigned.
QUALIFICATIONS AND EXPERIENCE High School Diploma or equivalent and a minimum of five (5) years proven SEPTA transportation experience required.
An equivalent combination of experience and education (i.e., two (2) years of related experience, equating to one (1) year of formal post high school education) may be considered in lieu of the above requirements.
Must qualify as a Light Rail Control Center Manager within 130 days.
Re-certifications required annually.
Must possess good written and verbal communication skills as well as analytical and people skills.
Subject to be called outside of normal duty hours to start before and extend beyond assigned work hours. Must be able to work day or night shifts, weekends, and/or holidays.
Basic understanding of Microsoft word and computer knowledge for reports and train/trolley movements is required.
BENEFITS

SEPTA offers a comprehensive benefits and retirement program for ALL employees, including: Medical - 'Minimal annual premium contribution'

Benefit plans with 'No Employee annual premium contribution': Prescription

Dental

Vision

Additional benefits we offer: Pension Plan / Retirement Savings

Defined Benefit Pension Plan

Voluntary Governmental 457B Deferred Comp Plan

Life Insurance

Tuition Reimbursement

SEPTA Transportation Pass - FREE travel on all SEPTA modes of transportation

SEPTA employees qualify for the Public Service Loan Forgiveness (PSLF) program

SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Nearest Major Market: Philadelphia