Medical Billing & Collections Generalist

Rotech Healthcare Inc
US - Pennsylvania - Mifflinburg
October 30, 2024

About RotechRotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.comOverview and ResponsibilitiesSummary

We are seeking a dedicated Billing Collection Generalist for our Billing Center. In this position you are responsible for the completion of special projects as assigned by the Billing Center manager (BCM) or supervisor (BCS), working directly with them to ensure all projects are handled effectively and efficiently.

Pay starting at $15

Mon - Fri scheduled shift / flex hours between 7am - 5pm
Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval
Must live in the US and live within 60 miles of the Rotech Location

Essential Duties and Responsibilities

All manual re-billing audits are reviewed for accuracy and turned into supervisor for approval before posting, insures release of claim
Contacts payer, patient or location as appropriate
Documents all work done in iWorkQ via notes and patient notes in eIntake
Ensures good communication with locations and payers
Processes all adjustments within iWorkQ
Processes doctor and insurance changes in eIntake
Reports to BCC Supervisor any payer trends preventing payment
Resolves emails from BCC Supervisor/BCM within 48 hours
Reviews patient information in IMBS and eIntake to determine why the claim is unpaid
Reviews patient information in IMBS to determine if an adjustment is valid
Special Projects as assigned by the BCD with specific instructions as to how to complete and when to complete by
Works with BCC Supervisor and Team Lead on resolution of payer and patient issues
Performs other duties as assigned

QualificationsEmployment is contingent on

Background investigation (company-wide)
Drug screen (when applicable for the position)
Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

High school diploma or GED equivalent
One to three years of related prior work experience in a team-oriented environment
Experience in medical field and administrative record management, preferred
Strong customer service background

Skills, Knowledge and Abilities

Accurately perform simple mathematical calculations
Effectively communicate in English; both oral and written
General knowledge of federal payer program regulations and guidelines
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Knowledge of medical billing practices and of billing reimbursement, preferred
Maintain confidentiality, discretion and caution when handling sensitive information
Medical terminology, preferred
Multi-task along with attention to detail
Self-motivation, organized, time-management and deductive problem solving skills
Sense of urgency and responsiveness to physicians, location employees and patients
Work independently and as part of a team

Physical Demands

Lift and carry office equipment at times around the office
Requires sitting, walking, standing, talking or listening
Requires close vision to small print on computer / tablet and or paperwork

Machines, Equipment and Technical Abilities

Email transmission and communication
Internet navigation and research
Microsoft applications; Word and Excel
Office equipment; fax machine, copier, printer, phone and computer / tablet
IMBS system

Rotech InformationBenefits

401k
Medical, Dental and Vision
Life Insurance and Disability
Generous Paid Time Off and Paid Holidays
Employee Discount Program
Employee Recognition Program
Bonus and Incentive Opportunities
Mileage reimbursement (when applicable for the position)
Telephone reimbursement (when applicable for the position)

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

Read the full job description and apply online on the recuiter's web-site

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