Trainer

Position Summary

The Trainer is responsible for the delivery and evaluation of training solutions that support compliance with funder/regulatory agencies, as well as the ongoing growth and development of employees. This includes, but is not limited to, training delivery and facilitation, adhering to training processes and procedures, supporting accurate documentation of employee training, and assisting with the execution of corporate education initiatives. The Trainer provides a vital link between the direct care staff and program administration to support the delivery of quality service to the individuals we support. A commitment to the RHD values should be demonstrated as job duties are performed.

Essential Duties and Functions

Facilitation and Delivery of Training

Employs a Trauma-Informed approach to facilitation of class training for all staff in the designated programs.

Uses adult learning principles and interactivity to effectively engage learners with the subject matter being covered

Completes all training, including onsite training, as assigned to meet funder regulations and organizational requirements.

Models RHD values when engaging with staff, management, and individuals we support.

Collaboration and Training Assessments

Coordinates with the Training Coordinator to conduct mandated training, technical training, and personal development for staff.

Collaborates with Corporate Training and Education team to implement assessment tools for measuring transfer and retention of knowledge and skill after training completion.

Communicates training needs to the Training Coordinator and program management for curriculum improvement.

Works closely with support staff responsible for pre-hire processes to prepare for New Hire Orientation training classes; and provides feedback to the Training Coordinator and program management regarding the new employees' performance in training.

Administration and Record Keeping

Maintains trainer certifications for a wide range of mandated training courses defined by the program's service delivery, local/county/state/federal agency requirements for compliance.

Organizes training manuals, multimedia visual aids, and other educational materials.

Support the Training Coordinator in monitoring and maintaining staff training records, and scheduling additional trainers needed for delivery of the New Hire Orientation program and annual required training

Completes all other tasks as assigned by management.

Qualifications

Bachelor's degree or equivalent years of work experience in training, writing curriculum and/or developing innovated approaches to meet funder/licensing agency regulations.

1-3 years of experience in an IDD/Human Services environment preferred.

2 years of experience delivering training and knowledge of adult learning principles.

Comfortable facilitating training for large groups (up to 20 people).

Ability to design learning experiences that meet diverse learning styles and needs.

Ability to organize/prioritize work and manage multiple tasks/projects effectively during change.

Maintain an open and approachable demeanor and provide excellent service to internal clients, employees, stakeholders and external partners.

Intermediate skill level in computer usage in various applications, including MS Office and virtual training delivery platforms, and the ability to quickly learn new systems and tools.

Excellent written and oral communication skills, interpersonal and relationship-building skills, self-awareness and emotional intelligence.

Flexibility to be available during weekdays, weeknights, and weekends.

Possess and maintain a valid Driver's License.

Ability to travel to local program sites as needed to deliver training.

State Police clearance and/or FBI clearance, if necessary.