Summary:
This position is responsible for acting as the Site Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region.
* Oversee the day-to-day operations with a focus on Safety (observations & coaching) and customer service.
* Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
* Provide guidance and supervision to employees.
* Manage and develop department personnel to efficiently meet the needs of the business.
* Ensure that all employees provide the highest level of service.
* Ensure all locations have the necessary equipment to operate (maintenance & rentals).
* Ensure managers are held accountable for their safety standards and solve maintenance issues.
* Coordinate logistics activities with internal/external customers.
* Must have strong leadership and management skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
* Must have good communication & willingness to provide exceptional customer service.
* Understanding and prevention of critical safety issues.
* Basic computer skills (Microsoft Office, E-Plan and Geotab).
Job Requirements Qualifications and Experience:
* Related field with 3+ years' previous business experience, ideally in supply chain, transportation, or related field with 1-2 years supervisory experience with increasing levels of responsibility. BA/BS in logistics preferred.
* Excellent written and verbal communication skills.
* Detailed oriented, organized and the ability to multi-task.
* Working knowledge of domestic carrier services, rules, and regulations.
* Willingness to devote hour's necessary to complete task at hand.
* Proficient in Microsoft Office.
* CDL License Required.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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