Supervisor Cooper Spur Ski Area

Mt Hood Meadows
US - Oregon - Oregon City
November 2, 2024

Mt. Hood Meadows and Cooper Spur Mtn. Resort foster an environment where every person feels a sense of belonging. We are committed to creating a consistent and enduring effort to improve diversity, equity, and inclusion for our team, guests, and community through respecting and celebrating all backgrounds and perspectives while addressing barriers through a collaboration of efforts with leadership, DEI (Diversity, Equity, and Inclusion) consultants, and our DEI Committee. Opportunities exist for our team to engage in training, educational resources, and focus work; connecting our mission of enriching lives to meaningful and purposeful work. We recognize that growing the culture and influencing the industry is a significant effort, it requires everyone's engagement, collaboration, and voice. We invite all our team members to be part of improving the culture in whatever capacity they can.

Job Summary

We're seeking a motivated Ski Area Supervisor to lead and oversee operations at Cooper Spur Ski Area. This role ensures smooth operations across Culinary Services, Retail, Rental Center, Ski & Snowboard School, Ticket/Pass Sales, Lift Ops, and Patrol. The ideal candidate brings leadership, a commitment to guest satisfaction, and a passion for winter sports.

Key Responsibilities:

Supervise and coordinate operations across all lodge departments, ensuring exemplary service.
Train and model workplace safety, maintaining compliance with safety protocols and PPE usage.
Foster a positive, engaging workplace culture that prioritizes high employee morale, quality, and growth.
Lead hiring efforts, mentor staff, and support their professional development.
Empower employees to meet and exceed job goals, delegating effectively and providing constructive feedback.
Deliver guest service training, actively monitor progress, and adapt as necessary.
Evaluate and enhance business processes to boost service quality and efficiency.
Oversee inventory management and maintain order and cleanliness within the lodge.
Conduct regular review and updating of training manuals.
Daily monitoring and adjustment of staff Time & Attendance.

Qualifications:

Minimum of 3 years in a supervisory role within a related field.
Strong leadership, communication, and guest service skills.
Proficiency in Microsoft Office (Word, Outlook, Excel).
Cash handling experience is required.
High school diploma or equivalent; subject to a criminal background check.
Must have or obtain Oregon Food Handlers Card and OLCC server's permit.
Available to work weekends and holidays throughout the winter season.
Comfortable working in a dynamic, seasonal environment.

Preferred Experience:

Familiarity with lodge operations such as Food & Beverage, Rental Center, Ski & Snowboard School, Ticket Sales, Lift Operations, or Patrol.

Physical Requirements:

Able to lift up to 75 lbs independently.
Regular bending, stooping, climbing, and exposure to outdoor weather extremes.

Work Environment:

70% Indoor, 30% Outdoor
Exposure to temperature variations and moving machinery.

Additional Responsibilities:

Complete tasks assigned by the Operations Managers or Director Team.
Uphold the mission, vision, and core values of Mt. Hood Meadows.

At Mt. Hood Meadows and Cooper Spur Mtn. Resort our mission is enriching the lives of our team, guests, and community. We believe this is a place where feeling a sense of belonging, rocking the team and guest experience, and exceeding expectations leads to your life being enriched. We welcome all to their mountain home.

Other details

Pay Type Hourly
Min Hiring Rate $19.28
Max Hiring Rate $23.56

Read the full job description and apply online on the recuiter's web-site

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