Principal Business Analyst Claims

Title - Principal Business Analyst

Location - Remote




Sapiens is on the lookout for a Principal Business Analyst to become a key player in our North America team.
If you're a seasoned Principal Business Analyst pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

This position will be part of Sapiens' SNAP division.
For more information,

Position Summary:


The Principal Business Analyst has Workers' Compensation experience with a preferred focus on Policy Administration management.

The Principal Business Analyst operates under limited supervision taking the lead as a client liaison, conducting business process analysis, needs assessments, and preliminary cost/benefits analysis to align technology solutions with business initiatives.
Develops business specifications for technical personnel.
Conducts analysis of business goals, objectives, and needs of the business environment.
Makes recommendations to improve business processes.
Utilize systems and data to resolve business issues in the most effective manner.
May provide financial or operational business analysis and research to support business goals.
Must have strong active listening and follow-through skills.

The Principal Business Analyst is accountable for understanding the business environment and processes to be able to derive practical business-system solutions as related to the specific goals of the project.
The Principal Business Analyst must ensure that all aspects of the business need or problem are correctly reflected in the solution developed by the solutions team.
The client will rely on the judgment and expertise of the Principal Business Analyst as Functional User Reviews and User Acceptance Testing are delivered.
The development and quality assurance teams will rely on the judgment and expertise of the Principal Business Analyst for all business process-related questions arising from the development work and subsequent testing.
The Principal Business Analyst may assist the Project Manager in prioritizing and directing the work of other Business Analysts on the team as well as provide mentoring and training for new or more junior Business Analysts.
The Principal Business Analyst may be called on to participate in RFI / RFP responses and lead product demos.

Professional Responsibilities:

Uses sound judgment and experience to solve moderately complex business process problems or to propose solutions for these problems to Sapiens management and to clients
Applies Workers' Compensation Claims industry knowledge and expertise to guide client in business and process decisions
Leads business process analysis, needs assessments and preliminary cost/benefits analysis to align IT solutions with business initiatives
Plans, schedules and leads collaborative requirements elaboration sessions with the client's business users
Defines and documents clear and concise business requirements that describe business scenarios and processes in language understandable to both technical and domain stakeholders
Captures business requirements using Change Requests, Storyboarding, Use Case Modeling, etc
Tracks project scope through careful requirements management
Works with development and quality assurance teams to schedule requirement reviews.
Provides input to and review of estimates at each phase of a project
Produces output documentation and provides guidance to users as appropriate
Prepares for and facilitates Functional User Reviews as part of enhancement delivery
Works as the liaison between client stakeholders, project team members, software engineers and quality assurance personnel
Identifies gaps, project and service opportunities and future enhancements to strengthen our industry presence, meet client needs and seek revenue opportunities
Facilitates or participates in periodic sales support:
demonstrations, preparation of RFP response, gap analysis studies
Perform other duties as required.
Years of Experience:
9+ years of business and/or technical analysis experience in the Workers' Compensation industry, with a focus on Claims .
5+ years of experience as a Lead BA on a client facing project team
Skills and Knowledge:
Excellent interpersonal, verbal, written and presentation skills
Ability to set, drive and achieve deliverables
Strong facilitation skills
Strong domain expertise in functional areas in the Workers' Compensation line of business.
Strong knowledge of Use Case modelling
Working knowledge of business modelling, requirements, and analysis & design disciplines of overall iterative software development life cycle
Must demonstrate the ability to effectively communicate business concepts to both technical and end users
Must demonstrate strong analytical and problem-solving skills
Experience with Microsoft Office products (Word, Excel, MS Project, Visio)
Experience with relational databases (SQL Server and/or Oracle)
Bachelor's degree in business, marketing, computer science and/or related field; related work experience can be substituted for educational requirement.
Requires up to 50% travel based on client needs .
Must be available for travel and on-site work at the customer site.
Flexibility with regard to availability for travel, based on project and customer requirements, will be necessary.

About Sapiens

Sapiens International Corporation (NASDAQ and TASE:
SPNS) is a global leader in intelligent insurance software solutions.
With Sapiens' robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace.
We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers' compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management.
Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings.
Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success.

At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment.
We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative.
We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.

Sapiens is an E-Verified & Equal Opportunity / Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• LI-Remote