Operational Resilience, Director

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Main Responsibilities:

Designs and leads the implementation of the firm-wide Operational Resilience Framework and Program to meet regulatory expectations, adopt industry best-practices, and align with management priorities. Communicates the status and effectiveness of the Program to management, regulators, risk committees, and other key stakeholders.

Works with Operational Risk Management functional teams and other specialist areas to establish, design, and maintain operational resilience governance, systems and tools, and surveillance and monitoring.

Coordinates and leads the responses and communication associated with critical business disruptions across the business continuity, disaster recovery, incident management, emergency preparedness, testing, cyber/information security, third-party risk management, and operational risk management groups.

Oversee the Business Continuity Risk Management Framework and Program to meet regulatory expectations, adopt industry best practices, and align with management priorities, including integration into the broader Operational Risk Management Framework and Program.

Drives initiatives to reduce resiliency risk and validate recovery strategies to ensure effective recovery plans are in place and in compliance with the firm's overall resiliency strategies for effective continuity of operations in crisis events in line with the tolerance for disruption.

Act as a trusted advisor to business divisions for business resilience, providing appropriate guidance, business simulations and training on tools and risk mitigation strategies.

Educate and train teams in operational resilience best practices and strategies; ensure operational resilience principles and practices are understood and applied across the organization.

Expected Experience Required:

Must possess extensive experience in designing, implementing, maintaining, and leading an Operational Resilience Program and function within a large, highly matrixed organization.

Must possess extensive experience in enterprise-wide business continuity, disaster recovery, and/or crisis management as applied in a business and technical environment.

Proven leadership at the department management level.

Understanding of bank regulatory environment and expectations, including the OCC's 'Sound Practices to Strengthen Operational Resilience. '

12 plus years of relevant work experience in the financial services industry.

Big 4 or top-tier management consulting experience is preferred.

Expected Skills:

Strong stakeholder management experience and ability to quickly establish rapport, credibility, trust, and respect throughout the organization, and to be viewed as a team player.

Ability to maintain confidential information.

Strong project management skills, including an ability to independently drive work and pragmatically solve problems.

Expert in Microsoft Office (Outlook, Word, Excel, PowerPoint) and systems that support Operational Resilience.

Anticipates changing business needs, adjusts priorities accordingly, and allocates necessary resources and budget to achieve objectives.

Considers stakeholder needs and input as well as best practices and insights from industry trends in decision-making.

Prioritizes and facilitates a culture of continuous improvement and system thinking.

Sets the tone for successful collaboration with other business units and corporate entities.

Creates an environment that fosters communication, transparency, and collaboration.

Cultivates innovation and values learning as a lifelong professional objective.

Leads by examples, engaging inclusively and with intent.

Thinks strategically, sets effective implementation plans, and executes to achieve the plans timely.

Expected Education:

Degree or equivalent work experience equally preferable.

A degree in Finance, Risk Management, Business Systems, or Business Management is preferred.

Professional certification from the Disaster Recovery Institute International or from the Business Continuity Institute, such as Associate Business Continuity Professional (ABCP), Certified Business Continuity Professional (CBCP0), or Master Business Continuity Professional (MBCP).

The typical base pay range for this role is between $160K - $211K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (/careers. mufgamericas. com/sites/default/files/document/2023-01/mb-live-well-work-well. pdf)

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

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