Managed Services - Engineering Operations - Senior Associate

Specialty/Competency: Managed Services

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 40%

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.

• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.

• Use critical thinking to break down complex concepts.

• Understand the broader objectives of your project or role and how your work fits into the overall strategy.

• Develop a deeper understanding of the business context and how it is changing.

• Use reflection to develop self awareness, enhance strengths and address development areas.

• Interpret data to inform insights and recommendations.

• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Design Engineering and Capabilities Services team you are expected to work in a managed services environment providing application support, with knowledge on IT Service Management (ITSM) process. As a Senior Associate you are responsible for analyzing complex problems, mentoring others, and maintaining top standards. You are expected to focus on building client relationships and developing a deeper understanding of the business context, while navigating increasingly complex situations and growing your personal brand and technical proficiency.

Responsibilities

• Providing application support in a managed services environment

• Utilizing knowledge of IT Service Management (ITSM) processes

• Analyzing complex problems and providing solutions

• Mentoring and guiding junior team members

• Maintaining exceptional standards in deliverables

• Building and nurturing client relationships

• Developing a deeper understanding of business contexts

• Navigating complex situations to deliver quality work

What You Must Have

• Bachelor's Degree

• 3 years of experience

What Sets You Apart

• Working in managed services environment providing application support

• Demonstrating experience with Java 8 or Python design and development

• Understanding complex customization and business process

• Demonstrating significant experience using Spring Boot and Spring Cloud

• Demonstrating experience building Microservices REST API

• Demonstrating experience with Knative, Docker, and container orchestration tools

• Demonstrating experience with Kafka and Apache NiFi

• Demonstrating experience with database design and query of Relational and NoSQL datastores

• Designing and developing large scale distributed data processing systems

Learn more about how we work: /pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: /pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: /pwc.to/us-application-deadlines

The salary range for this position is: $58,000 - $161,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: /pwc.to/benefits-at-a-glance