Credit Manager/Collections

Fabricut
US - Oklahoma - Tulsa
January 27, 2025

Job Type

Full-time

Description

Summary:

The Credit Manager will play a vital role in the Credit department. They are responsible for overseeing Customer accounts, including, but not limited to, credit and term decisions, account monitoring, and collections

Essential Duties and Responsibilities:

Oversee new customer setup process and maintenance.
Manage the credit granting and collection of accounts receivables for the assigned portfolio.
Make sure all credit processes are compliant with regulatory requirements.
Regular review of receivable aging to identify accounts that require follow-up communication.
Research, document, and resolve outstanding issues and balances.
Place direct phone calls and emails to customers that are past due.
Answer calls and emails from customers.
Interface with customers and sales team to assist in collections as required.
Oversee daily check and credit card payment applications.
Review, hold and release orders to ensure timely handoff to the warehouse.
Monitor accounts, unapplied credit memos, on-account payments, short payments, and provide direction to accounting specialist on adjustment and resolution.
Recommend delinquent account submission to outside collections agency.
Send Demands letters to customers as required.
Maintain Customer Sales Tax certificates.
Work with other departments to address Customer issues.
Provide backup coverage in the department during vacations, illnesses, etc.

All job functions essential.

Requirements

Qualifications:

College degree or equivalent experience required.
5 years' experience on collections.
Experienced level of practical knowledge of credit policies and collection procedures.
Experience with an enterprise resource planning (ERP)system.
Good organization and time-management skills.
Accuracy and attention to detail.
Good spoken and written communication skills.
Must be able to multi-task, able to set priorities and meet deadlines.

Competencies:

Resilience
Positivity
Accountability
Flexible and adaptable.

Physical Requirements:

The essential functions of this position include, but are not limited to the following:

In terms of an 8-hour workday, this position requires:

6 hours sitting
2 hours standing

Activity: This following shows the actual time spent on each activity for this position.

Bending/Twisting - Up to 2 hours
Reaching - Up to 4 hours
Lifting - Up to 2 hours
Pushing/Pulling - 0 hours
Speaking - 4 to 6 hours
Writing - 2 to 4 hours
Typing or CRT Inputting - 2 to 4 hours
Filing - Up to 2 hours
Climbing - Up to 2 hours
Reading - 4 to 6 hours
Driving - 0 hours

The following activities are essential in your job function.

Hearing - 6 to 8 hours
Seeing - 6 to 8 hours

Lifting is essential in your job function.

Up to 40 lbs. - Up to 2 hours

Repetitive foot movement such as operating foot controls.

Both feet - Walking between buildings

Your job requires you to use your hands for repetitive action.

Simple Grasping - Up to 2 hours
Firm Grasping - Up to 2 hours
Fine Dexterity - Up to 2 hours

In your job, you may be around the following working conditions.

Exposure to dust, fumes and/or gases - 2 to 4 hours
Exposure to noise - 2 to 4 hours

The specific statements shown in each section of this description are not intended to be inclusive. They represent typical elements and criteria considered necessary to successfully perform the job.

Read the full job description and apply online on the recuiter's web-site

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