IT Specialist job in Kenya
Job Type Full Time
Qualification BA/BSc/HND , MBA/MSc/MA
Experience 5 years
Location Nairobi
Job Field ICT / Computer
09 Sep, 2024
Areas of Responsibility & brief description
Overall Infrastructure and application support for the Region
Provide support analysis giving optimal solutions for support
Management of IT Infrastructure of highest uptime
Support & overall delivery of software solutions for the region
Project management for various IT & business projects
Vendor management
IT & Project Budget preparations & tracking
Ensure control of IT budgets for the region & operate in innovative ways to ensure cost-effectiveness & also maintain standard of service
IT governance - Policy enforcement
Corporate IT function - Audit, quality assurance, documentation etc.
Manage the Internal reporting
Client Management (Internal) & overall support function
IT Procurement in co-ordination with central IT team and implementation
Judicious use of natural resources
Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.
Indicative KRA's / Budgetary and Revenue Responsibilities
Common business KRAs - Financial goals, Customer satisfaction, Employee satisfaction
Ensure complete IT support to business in the region and handle all business escalations
Ensuring smooth and timely rollouts of all new projects and initiatives in the region
Ensure 100% compliance to audit norm
Ensure compliance to vendor SLAs
Key Interactions within and outside of VFS Global
External
IT network and hardware partners - Regional
Central IT
Auditors
Internal
Regional VFS Global staff, COOs
Missions staff
Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)
Education: Minimum: BE - IT/MCA or global equivalent degree
Additional: Post graduate (MBA) or global equivalent degree is an added advantage.
IT - Technical certification (GNIIT, Microsoft, Cisco, SUN etc.)
Experience: 5years and above of work experience in the field of IT
Must have experience in working on Windows 2003 server - installation & configuration
Knowledge & Key Skills:
Knowledge of Networking - LAN/WAN
Internet Technology
Email systems - Microsoft Outlook
Competencies / Personal Attributes
Behavioural competencies
Entrepreneurship
Quality & Service Orientation
Teamwork & Collaboration
Diversity Sensitivity
Personal & Professional Development
Delivering Results
Communication
Networking
Leadership
Functional competencies
Data Center Network Architechture
IT Operations Management
Vendor Management
Business Continuity
Method of Application
Qualified and interested applicants who meet the specifications are requested to send their CVS *** by30th September 2024.Please indicate the position applied for on the subject line. Applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted.
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