Enablement Facilitator Japanese

Hubspot
US - Oklahoma - Oklahoma City
January 2, 2025

Thanks to our employees' feedback, HubSpot has been named the #5 Best Leadership Team in 2024 by Comparably!
However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a global company where we're all proud to belong.
The HubSpot Go-To-Market Facilitation Team is hiring a Facilitator in our Tokyo office or remote in Japan. As a Facilitator you will play an instrumental role in training our new employees in Japan on the HubSpot products and role-specific skills, as well as providing a remarkable and inclusive new hire experience.
We're looking for someone who is obsessed with delivering best in class skills training! If you have a strong sense of autonomy, ownership, and dedication to helping sales and support teams get up to speed quicker, this is a role to consider. You will have autonomy to innovate facilitation techniques and play a pivotal role in setting up our sales and support teams for continued growth and scale.
In this role you get to…
Facilitate our monthly Sales Foundations training program and have the opportunity to learn and facilitate other programs.
Contribute to the development of HubSpot's facilitation practices and content building
Work autonomously as well as part of a large team
Localize global presentations and eLearning resources from US English into Japanese
Build working relationships across multiple departments and geos
Support multiple avenues of training delivery including video, web-based, self-guided, virtual programs, and potentially in-person (Max 10%).
Create an inclusive, welcoming, and accessible environment for HubSpot's new hires.
Stay up-to-date as a Subject Matter Expert in various aspects of HubSpot products
Provide managers with feedback on new hire performance during training in order to guide their coaching
Leverage new hire performance and survey data, along with feedback from Japan new hires and managers to identify areas for improvement.
We are looking for people who.
Are comfortable having effective conversations with a variety of people across the business
Are able to communicate with global teams
Can navigate ambiguous situations with minimal direction
Are experienced in running different types of workshops. Examples for the interview will be requested.
Have strong presentation skills, ability to 'own the zoom room' and keep attendees engaged
Experience in customer-facing roles
Possess strong knowledge of sales processes, ideally with SaaS or technology products
Have a strong understanding of how CRM systems work, preferably HubSpot
Can demonstrate excellent personal organization skills with the ability to manage multiple projects at once.
Show a steadfast attention to detail - you catch the little things others don't
Have very strong written & oral communication skills
Have a growth mindset and a great sense of humor
Business-level English proficiency and Fluent Japanese
Bonus if you have…
Experience working globally
Experience working cross-functionally
Can present in both English and Japanese
Public speaking experience
Strong experience with effectively facilitating onboarding and/or training
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you.
About HubSpot
HubSpot (NYSE:
HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers' needs at any stage of growth. We're also building a company culture that empowers people to do their best work. If that sounds like something you'd like to be part of, we'd love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too.
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