Assistant Manager

Little Caesars
US - Oklahoma - Lawton
November 14, 2024

Description
As a Assistant Manager for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the Assistant Manager works productively and supervises restaurant Colleagues to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.

Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the Telephone and Front Counter station procedures and if necessary, the Remedy Process.
Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
Utilize the huddle board to effectively position the team
Know and support appropriate personnel policies, labor laws and safety procedures
Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
Transition into opening/closing duties
Make guests really happy by providing great guest service
Resolve guest complaints/issues
Lead team members to open, transition, and close shifts
Manage and organize the line and delegate duties to team members
Know and uphold standards for product quality
Work the line as needed
Promote sales on the shift through suggestive selling and knowledge on in-store promotions
Execute and support all food safety requirements and practice
Control food costs, labor, waste, and cash on the shift
Count drawers and follow proper daily cash handling procedures
Complete additional e-learning as required

The Assistant Manager receives direction and training from the Restaurant Manager. The Assistant Manager is responsible for supervising other Colleagues and provides adult supervision to Colleagues less than 18 years of age. During each shift, they motivate, direct and coach Colleagues to work proficiently at their assigned stations and then follow-up to ensure tasks are completed in a timely manner according to Little Caesars procedures.

Requirements

Minimum 18 years of age
Have previous experience in restaurants, retail or a position involving customer contact, previous leadership experience preferred.
Possess a high school diploma, or equivalent, and possess basic math skills.
Legally authorized to work in the United States.
Great communication skills to communicate effectively with guests and co-workers
Must have a positive attitude and ethics which support our values and culture
Must be a strong team player
Ability to train and coach others
Ability to work a standard schedule of 20-30 hours per week
The ability to lift up to 55 pounds.
The ability to push and pull up to 55 pounds.
The ability to squat or crouch to lift items from floor level.
Ability for twisting of the back up to 90 degrees left and right.
Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor
Ability to stand for long periods of time.

Company Information
As the fastest growing pizza chain in the U.S., there's no denying that Little Caesars is doing something right. We're an international brand that's a household name and a front-of-mind decision when you've got pizza on the brain.

We've grown tremendously since opening the first store in 1959 - and we're still growing. But, at the end of the day, our success as a big-town name is because of our focus on small town values.

Read the full job description and apply online on the recuiter's web-site

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