SAP TMO Manager

Specialty/Competency: SAP

Industry/Sector: TMT X-Sector

Time Type: Full time

Travel Requirements: Up to 80%

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

In SAP programme management at PwC, you will focus on overseeing and managing large-scale SAP implementation projects within an organisation. You will work closely with business leaders, project managers, and technical teams to define project objectives, develop project plans, allocate resources, monitor progress, and mitigate risks. Working in SAP programme management, you will coordinate multiple projects, resources, and stakeholders to enable successful delivery of SAP solutions.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.

• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

• Develop skills outside your comfort zone, and encourage others to do the same.

• Effectively mentor others.

• Use the review of work as an opportunity to deepen the expertise of team members.

• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

• Uphold and reinforce professional and technical standards (e. g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Demonstrates extensive abilities and/or a proven record of success as a team leader consulting, designing, implementing, supporting and leading significant tracks on larger project or leading medium-sized consulting engagements within the SAP product suite, including:

• Assisting clients in the implementation and support of SAP packaged solutions and improving business processes; expertise and understanding of ITIL v3 or other Service-based principles, including an obtained ITIL and/or Run SAP certifications;

• Managing large software applications, gathering internal and external client requirements for the management of those applications in implementation and production settings, and turning those requirements into client-specific, compliant, cost-competitive solutions;

• Interacting with experienced and client buyers and/or influencers and contributing to the development of new business including designing, costing, documenting, proposing, and transitioning the technical solution;

• Initiating and managing sales and marketing projects;

• Developing complex onsite implementation and outsourcing proposals (from deal qualification through transition to delivery), with proven success within a previous role for 3+ years; and,

• Understanding and helping to develop solutions based on the common issues facing clients in the financial services industry or clients who provide products and services (e. g. , aerospace and defense, automotive, consumer and retail, energy, industrial products, technology, or utilities).

Demonstrates extensive abilities and/or a proven record of success with the SAP product suite leading or assisting with technical development efforts and offshore development resources, including:

• Designing, implementing, and supporting complex business processes in an SAP environment;

• Designing, building, testing, and deploying the technical components required for successful SAP solutions, especially RICEFs (Reports, Interfaces, Conversions, Extensions, Forms) design and development;

• Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing, and collections; and preparing and/or coordinating complex written and verbal materials;

• Supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback;

• Creating and maintaining a knowledgebase of service delivery content based on reusable information and knowledge objects, as well as their cross-purposed or leveraged functionality;

• Evaluating new support processes, models, pricing, and tools and related competitive offerings delivered by other SAP Service providers;

• Collaborating and coordinating with Technical, Solution, Sales, Pricing, and Operations teams to interpret client RFP requirements, and craft solutions that satisfy those requirements;

• Coordinating Pricing and Legal teams, and providing feedback to help negotiate contracts with clients, partners, and subcontractors; and,

• Developing strategy; as well as writing, communicating, facilitating, and presenting cogently; to and/or for all levels of industry audiences, clients, and internal staff and management, such as presentation slides; practice marketing materials; change management plans and/or project plans; workshops and whitepapers; practice methodologies and tools; policies and procedures; and/or other standard business communications.

Learn more about how we work: /pwc. to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: /pwc. to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

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