Field Service Technician Novice

Sunbelt Solomon
US - Ohio - Tipp City
January 9, 2025

Description

Roles and Responsibilities:

• Follows safety guidelines for the area and all company policies and procedures.
• Completes oil sampling, following SOP.
• Completes the work orders as assigned and complete daily tasks related to the repair order.
• Remove broken parts and prep units for transportation.
• Assist with completion of turn ratios, power factor test, and meg tests correctly as assigned.
• Safely utilize industrial equipment, following capacity and load limits.
• Follow all Environmental specifications for the area especially related to spill containment.

Qualifications and Education Requirements:

• HS Diploma/GED, required.
• CDL, preferred.
• Must be willing to travel 80% of the year.
• HAZMAT 8 hour course, required.
• OSHA 10/30, MSHA training preferred.
• Self motivated - works independently, completes projects with minimal supervision.
• Previous manufacturing/shop experience, preferred.
• Prefer knowledge or related experience in prepping units for disposal following proper environmental disposal procedures.
• Basic understanding of Ohms Law and theory of transformer operations.
• Microsoft outlook experience, preferred.

RequirementsPosition Summary

The Field Service Technician is expected to inspect, test, troubleshoot, service, repair and maintain various types of power distribution system equipment. The ideal candidate will be a NETA Level II or III or eligible to become a NETA certified technician.

Job Responsibilities

Customer Experience

Provide industry-best customer service- always exceed the customer's expectations
Assume emergency on-call duties and if required, respond to customer emergencies in a timely manner
Contribute to a safe work environment; adhere to all safety polices both those outlined in the company safety manual as well as customer safety guidelines
Exhibit a positive collaborative attitude

Operations

Inspect, test, troubleshoot, service, repair and maintain low, medium, high voltage electrical system equipment
Setup and perform electrical tests on the following equipment:
- Transformers - power factor, TTR, winding resistance, insulation resistance, excitation and oil analysis
- MV and HV conductors - VLF Tan Delta, Partial Discharge, VLF Withstand, DC Hipot Withstand
- Circuit Breakers - primary injection, secondary injection, contact resistance, insulation resistance
- Automatic Transfer Switch - troubleshooting
- Switchgear - Low, Medium and High voltage testing and maintenance
- Relays - electromechanical and solid-state testing
Perform required/assigned testing
Properly check in and check out test equipment utilizing the company provided system reporting any damaged or unusable equipment
Treat all company provided assets as if they were your own

Communication

Prepare and submit daily reports outlining job progress/completion
Review and submit all company administrative paperwork in a timely manner
Develop client relationships thorough client interface onsite
Identify service opportunities for clients and communicate them to the Manager

Training and Personal Development

Be a continuous learner
Integrate junior employees into projects and provide coaching and mentoring on the job
Complete all assigned company training in a timely manner

Required Skills/Abilities

Willingness to work flexible schedule including overtime, evening, weekends, holidays and night hours as required
Drive daily, locally/regionally and be available for periodic overnight travel
Must be fluent in reading, writing, and speaking English.
Possess strong written and verbal communication skills

Education and Experience

High school diploma or GED equivalent required
Pass a pre-employment drug screen, background check, and reference check
Maintain a current valid driver's license and good driving record
Eligibility to work in the US without need for employer sponsored VISA (work permit)

Physical Requirements

Prolonged periods (10 hour) of standing, lifting, and carrying materials
Must be able to perform physical labor including reaching, twisting, bending, grasping, pushing, pulling, climbing, kneeling, crouching, stooping, and lifting.
Must be able to perform work outdoors in all types of weather.
Must be able to lift and carry up to 75 pounds at a time.
Must have good hand/eye coordination
Must be in good physical condition and have good motor skills.
Ability and willingness to wear Arc-Flash suit, fall protection harness, safety boots, safety glasses, hearing protection, hard hats, respirator, and additional personal protective equipment.
Physically able to work with heavy tools and equipment at heights.
Ability to use hand tools and power tools.

Preferred Qualifications

Two-year vocational or post-high school program in electrical trades or industrial electricity.
Associate degree in technology from an accredited 2-year technical college or similar military experience/training
Experience performing medium voltage splicing and terminations
Experience with installation of switchgear and transformers
Ability to read one-line and control diagrams
Computer skills including email, internet, data entry and Microsoft Office products
NETA certification (2 or 3)
5 plus years' experience working on commercial and industrial electrical projects
5 plus years' hands-on experience utilizing industrial electrical test equipment
OSHA 10, OSHA 30, NFPA 70-E training
Commercial Driver's License (CDL)

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Read the full job description and apply online on the recuiter's web-site

Field Service Technician Novice

Field Service Technician Novice

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