Data Center Manager

Igt
US - Ohio - Marietta
October 13, 2024
Management

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit ***.

Overview

Responsible for assisting in the management of the day-to-day operation of the Control Room and its interactions with the lottery and vendors to ensure continuous system up-time and the highest level of operational efficiency.

On-site position- Must be in a commutable distance to Independence, OH. Responsibilities

Ensures control room operates in a continuous and trouble-free manner.
Troubleshoots problems through shift leads and Computer Operators
Coordinates and schedules Computer Operators, directs work, and evaluates operational performance
Maintains inventory and orders supplies when necessary
Ensures performance plans, memos, and reports are distributed, understood, utilized and made available to all Computer Operators
Assists in revising or establishing new systems to improve productivity and computer efficiency.
Develops procedures and control mechanisms to improve operations and reduce operational errors.
Ensures daily production of systems to include software and hardware changes and serving as client liaison. Ability to define and perform verification that the test process has been performed correctly, analyze results and recommend test process improvements.
Monitors, tracks and manages the configuration, accessing delivery process of software coding for the lotteryincluding games, parameters, odds and claims.
Verifies and analyzes the accuracy and quality of the hardware and software products through maintenance, attention to detail and work environment. Provides recommendations to manager for systems needs and all external and internal factors related to the control room.
Performs additional duties and responsibilities as assigned.

Qualifications

Bachelors' Degree or equivalent plus 3-5 years related experience
Exceptional supervisory, organizational, leadership, and the demonstrated ability to teach, lead and objectively evaluate others
Outstanding verbal and written communication skills; Must be able to produce written materials that are clear, concise and easily understood
Expresses self well in group or in one-to-one conversations
Effective time management and organizational skills; be able to work autonomously with demonstrated results
Excellent interpersonal skills and self-confidence; demonstrate a customer-first focus
Proficiency with Microsoft Office products
Be available to work extended hours, as needed

Keys to Success
Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self-leadership
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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit ***.

Read the full job description and apply online on the recuiter's web-site

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