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[Customer Service / Remote] - Anywhere in U.
S.
/ Competitive pay / Health, dental & vision / 401k - As a Member Support Specialist you'll:
Manage a large number of inbound phone calls, emails, and LiveChats daily; Become an expert in Synergy Pet Group's products and processes; Identify and understand the needs of each customer, manage expectations, and prioritize meeting and exceeding their needs; Take ownership of the entire customer experience and deliver exceptional service; Demonstrate empathy, build rapport, and create customers for life.
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