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To provide general direction and supervision to a group of laborers/associates as well as performing "hands-on" duties with the work of a laborer/associate. Responsible for ensuring that the work is completed in the time frame established by their immediate supervisor and the quality of the work meets or exceeds the expectations of the customer.
ESSENTIAL FUNCTIONS:
1. Coordinates the tasks of laborers who report directly to them and performs tasks associated with a laborer as required.
2. Ensures the consistent and equitable treatment of all associates who report to him/her.
3. Responsible for conducting discipline, evaluating, and counseling of associates who report to him/her.
4. Provides highly visible leadership and motivation to all associates.
5. Provides on the job training to new hires and/or transfers into their area as well as providing ongoing "coaching" to all associates who report to him/her.
6. Attends regular supervisory meetings to coordinate the implementation of the job completion schedule for the shift.
7. Identifies way to increase the efficiency of their work area as well as reducing the use of supplies, i.e., gloves, paint suits, cleaners.
8. Ensures that all company policies, procedures and practices are understood and followed by all associates who report to him/her including, but not limited to, Human Resources, Safety, Operations and Finance related policies.
9. Provides written reports to immediate supervisor as to the status of the projects assigned to his/her work group. Completes deficiency reports or abnormal reports explaining problems and/or reasons why the job is not completed, not on schedule or not completed properly.
10. Perform other duties as directed.
ADDITIONAL RESPONSIBILITIES:
1. Has the authority to make unsupervised decisions consistent with the scope of responsibilities.
KEY BEHAVIORS:
1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.
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Required Skills
1. Ability to move up to 50 Lbs., with or without accommodation.
2. Ability to maintain a consistent workload that involves physical manual labor.
3. Ability to maintain alertness and fitness for duty.
4. Ability to position oneself for work conducted in and around confined spaces.
5. Ability to wear respirators in environments that may expose you to chemicals, fumes, etc.
6. Ability to maintain workloads that may include travel to a variety of states for days or weeks, and daily timeframes that could exceed the typical 8-hour shift.
Required Experience
1. High School Diploma or Equivalent preferred.
2. Some High School Education acceptable.
3. Understanding of mechanical concepts and applications.
4. Professional oral and written interpersonal communications.
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