Office Clerk

Description

Silvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living.

Job: Office Clerk I

Status: Full-Time

Salary Range: $20.00-$26.00 per hour

Location: San Francisco Silvercrest in San Francisco, CA.

Responsibilities:

JOB SUMMARY:

Receives applications from prospective residents and explain eligibility requirements. Keeps application packets accurate and up to date. Prepares and maintains move-in and move-out inspection packets.• Process applications for occupancy in accordance to HUD and Fair Housing regulations.• Assist in performing income certification, re-certification, and verification functions.• Keeps office files, records, and reference materials in neat and accurate order. Maintains resident files in neat order in accordance with established filing systems.• Process requests for maintenance work orders from residents according to established maintenance policies.• Assist manager with maintaining annual calendar of events in the area of resident income certification and re-certification, resident activities, regular unit inspections, staff meetings, training requirements, and other activities related to office tasks.• Compose general correspondences, memos, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes.• Assist with keeping inventory of office supplies on hand to eliminate any need for emergency or last minute ordering or purchasing.• Provides records and reports as required by supervisor in an accurate and timely fashion.

Assist as needed with managing tenants.

Create, submit, follow-up with work order(s).• Comply with Silvercrest Operating Procedures Manual and Salvation Army policies.• Represents The Salvation Army in a positive and professional manner by maintaining positive relationships with Silvercrest residents, vendors and TSA staff.• Will be required to perform other duties as requested by Supervisor.

Ability to speak Cantonese or Mandarin helpful.

Pursuant to the San Francisco Fair Change Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Qualifications

Experience

Preferred

Must have high level of interpersonal skills to handle sensitive and confidential situations.

Strong analytical skills to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.

Knowledge of basic office skills, such as answering phones, filing, faxing, sort mail, and knowledge of use and operation of standard office equipment.

Strong organizational skills and problem-solving skills

Ability to communicate professionally and accurately, both verbally and in writing

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)