CALL CENTERNON- UNION/NON- EXEMPTTJH Medical Services, PCa multi-specialty Physician Practice with 30 locations, offers a full range of medical, diagnostic, and surgical services. We are currently seeking experienced Customer Service Call Center Representatives for immediate f/t opportunities.
SUMMARY OF RESPONSIBILITIES:
Within this role, selected candidates will utilize hospital software programs to schedule patient appointments; address patient inquiries regarding clinics and physicians within the JHMC & FHMC Ambulatory Care centers; ensure positive customer service experience; maintain, fulfill, and/or follow up TJH/JHMC/FHMC, Medisys and Call Center corporate compliance policies, procedures, and HIPAA requirements.
DUTIES & RESPONSIBILITIES
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