The Copper I&R Technician position is in the Rochester, NY Market. The primary function is to install DSL internet services, providing world class quality, and product education for residential and commercial customers. We are the prime in this market.
Why work for CS Contract Solutions? We offer highly competitive pay, health, vision, and dental insurance, PTO, and 401k. CS is growing rapidly and believes in promoting from within. We have many growth opportunities available.
We offer greenhorn and remedial paid training for all skill levels. We keep our axes sharp.
Our culture is one that recognizes people are a company's number one asset. It is our goal to make sure you are supported in the field. We believe a supported technician is a productive technician, and a productive technician is a happy technician.
We have incentivized competitions that promote safety and quality where you receive a bonus for doing what is already required.
What we are looking for. Someone who takes pride in doing their best every day to deliver a quality product. Individuals who anticipate customers' needs to offer them solutions for today and tomorrow. A person who listens to understand and not to respond. At CS we have a set of core values that we operate under. To work here, you will need to align with them.
Honesty and Integrity
Attitude Over Skills
Courage in Communications
The 3 E's. Effort, Energy, and Execution
Keep Your Axe Sharp
Role and Responsibilities for Copper I&R Technician Installation, maintenance, and repairing of copper systems for residential and commercial customers.
Ensuring adequate performance of internet, phone and if applicable, television services
Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
Place aerial or buried copper drop wire and install interior/exterior wiring.
Observe all safety rules and OSHA regulations.
Work at heights by using/setting up various types of ladders.
Work in confined spaces.
Teamwork - Assist other technicians in the performance of their duties when requested.
Must convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers.
Have an ability to adapt to new processes and new information frequently.
Use internal systems for work order notation and time keeping.
Keep customer appointments.
Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
Qualifications and Educational Requirements for Copper I&R Technician Knowledge of copper plant and premise wiring.
Working knowledge of copper cable repair and rehab.
Must satisfy company required tools and safety equipment checklist.
Must have own truck, van, or SUV with a ladder rack.
Must have own tools to perform the job.
Android Samsung Galaxy S23 or newer is required.
Laptop with Microsoft Excel is required.
Lift up to 80lbs unassisted.
Effective communication skills and ability to multi-task.
Excellent interpersonal skills and teamwork.
Must pass background check, MVR screen, and drug test.
Must be accountable and dependable.
Compensation Hourly and per diem for travel to and from market
Hourly units for cable maintenance skilled Copper I&R Technicians
We offer health, vision, and dental insurance, PTO, and 401k.
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