Telecom Wireless Single Carrier Project Manager

Jobs via Dice
US - New York - New York
February 1, 2025
Telecoms

Telecom Wireless Single Carrier Project Manager

The office of Technology and Innovation is seeking an experienced Telecom Project Manager for its Single Carrier Citywide cost savings initiative.
This Telecom Wireless Single Carrier project migrates 100K+ Smartphone lines/devices used by NYC agency's employees from three Wireless carriers to one single carrier.
The consultant responsibilities include, but are not limited to, working with client agencies and the Telecom company to coordinate the timely transition of the devices.

SCOPE OF SERVICES:

Review the Single Carrier agreement, create the checklist, deliverables and compliance tracker, and monitor progress with the selected carrier, reporting any issues or delays.
Review and prepare the citywide Smartphone migration inventory, create the citywide migration tracker, address any discrepancies with the carriers, and update clients and/or agencies.
Work with the selected carrier to create and update the migration schedule as needed across all NYC agency service orders for the migration.
Maintain the migration inventory and track progress based on the service orders.
Provide Telecom subject matter expertise during the transition of the Smartphone Single Carrier project.
Review and update the deliverable documents per the agreement, report progress, and address any discrepancies with the carrier and get the approval/sign off from the client.
Coordinate with the wireless carriers, client Wireless ordering team, and the agencies, review, assist with preparing, and finalize the M1 orders prior to signing.
Work with the selected carrier to process the M1 orders, track SIM porting, oversee shipment/delivery of new devices, confirm activation with the selected carrier and OTI/agencies, and update the migration tracker.
Gather all Single Carrier project deliverables, final citywide inventory, and project artifacts after the migration is completed and submit to the client.
Review Vendors' reports for completeness and accuracy, and validate that service levels are met.
Track and report any User's wireless coverage and/or operational issues post-migration and work with the carrier until the issues are resolved.
Create and submit the weekly/monthly single carrier project reports, including risks and issues, and publish an executive dashboard.
Track and report on any Single Carrier contract and performance issues and coordinate with the carrier and client/agencies on resolution.
Document and report on the actual/realized savings based on the identified Single Carrier initial savings.
Work with the OTI Cost Recovery group and the selected carrier to create and/or update the invoicing for the single carrier project billing and payment.
Report and aggregate the Citywide telecommunications services, create monthly reporting dashboards, Key Performance Indicators (KPIs), and presentations for executives and outreach/letters to Vendors and Telecom Stakeholders.
Knowledge transfer and user training on telecom and contractual functionalities, tasks, processes, reporting, and analysis techniques for the single carrier project.

MANDATORY SKILLS/EXPERIENCE:

Note:
Candidates who do not possess the mandatory skills will not be considered.

At least 8 years of full-time experience as a Telecom Wireless Single Carrier Project Manager.

DESIRABLE SKILLS/EXPERIENCE:

Knowledge of/experience with Telecom Expense Management, ServiceNow, Req/Passport systems.
Hands-on experience, Telecom certifications, PMP, ITIL, and strong written and verbal communication skills.
Knowledge of/experience with City procurement rules and procedures, and contract management procedures.
Strong organizational, analytical, and time management skills.
Ability to handle multiple tasks at one time and maintain a strong attention to detail.

SPECIAL REQUIREMENTS:

Telecom technical and project management experience.

Government and/or city experience.

Read the full job description and apply online on the recuiter's web-site

Telecom Wireless Single Carrier Project Manager

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