Systems Engineer Google Workspaces

Who We Are:

At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and improve all aspects of our global economy. Our vision is a society where value and ownership flow as freely as information. Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well-capitalized and trusted companies in the industry, we provide platform solutions custom-made for a digitally native ecosystem across three complementary operating businesses: Global Markets, Asset Management, and Digital Infrastructure Solutions. Our offerings include, amongst others, trading, lending, strategic advisory services, institutional-grade investment solutions across passive, active and venture strategies, proprietary bitcoin mining and hosting services, network validator services, and the development of enterprise custodial technology. Galaxy's CEO and Founder Michael Novogratz leads a team of crypto enthusiasts, and institutional veterans focused on the future of finance and Web3. The Company is headquartered in New York City, with global offices across North America, Europe and Asia.

Additional information about the Company's businesses and products is available on galaxy. com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

• Assist in setting standards for the use of Google Workspaces, and GCP.
• Assist in operationalizing Google Workspace and GCP services made available to the organization.
• Respond to requests from internal stakeholders regarding their Google Workspace and GCP requirements on a global level including simple request fulfillment, project planning and delivery.
• Ensure that SDLC and system quality processes are followed in the operationalization of Google services. This includes maintaining documentation on configurations, operational and troubleshooting procedures.
• Build and maintain automation for routine operational tasks.
• Maintain a security first approach to service fulfillment, and service operationalization.
• Implement and manage Google Workspaces and GCP security controls and features in collaboration with Security Engineering and Operations with a focus on DLP, data protection, insider threat, and 3rd party / external access.
• Provide support for all Google services deployed for use by the organization.
• Manage the ongoing operation and lifecycle of the services deployed.
• Develop and deliver training on operationalized services to IT support staff and business users.
• Collaborate with internal IT, Security, and Business Teams to implement new features and functionality.

• Expert understanding of Google Workspace and GCP services and administration tools.
• Experience with Google Workspaces and GCP security configuration and operations.
• Experience architecting, engineering, and operating technology services following SDLC best practices.
• Experience in system commissioning and systems validation.
• Experience in Enterprise Change Control.
• Patching and Vulnerability Management.
• Understanding of and experience leveraging infrastructure as code in service delivery and operational support.
• Technical skills/background in network/system administration.
• Physical and Virtual Data Networking, LAN / WAN / Wireless.
• Windows and Linux Server engineering and operations.
• Load Balancing.
• Backup and Recovery.
• Monitoring and Alerting.
• Experience with scripting and automation tools (e. g. , Python, PowerShell).
• Familiarity with other IT systems and integrations a plus:
• Microsoft O365 Suite of Services.
• Email including Microsoft Exchange and third part email gateways and security controls.
• On Prem and Azure Active Directory.
• File services and data archiving, Microsoft File Services, BOX, SharePoint, etc.
• Windows, Mac, Mobile Device Management.
• Patching and Vulnerability Management.
• Single Sign-on and Multifactor Authentication services.
• Selecting, onboarding, and administering SaaS.
• AWS engineering and operations.
• Windows, Mac, Mobile Device Management.
• Strong analytical and troubleshooting skills to quickly identify and resolve issues with demonstrated experience functioning as a problem manager.
• Certifications in Google Workspace and GCP.
• Relevant IT certifications are a plus.

• Excellent project management skills with a track record of successful project delivery. Agil methodology experience a plus.
• Strong stakeholder management capabilities and strategic mindset for advising and managing internal and external partners.
• Ability to work independently and as part of a team.
• Experience in building and managing a team of engineers and administrators a plus.
• Ability to manage vendors and contractors.
• Passionate and able to multitask in a fast-paced environment.
• Comfortable handling urgent requests with a clear understanding of processes.
• Good sense of problem identification, prioritization, and time management.