Senior Product Owner Client Delivery

Apex Fintech Solutions
US - New York - New York
January 10, 2025

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers.

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. We are based in Dallas, TX and also have offices in Austin, New York, Chicago, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you.

AFS has received a number of prestigious industry awards, including:

2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards
2021 Most Innovative Companies - presented by Fast Company
2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

Apex Fintech Solutions is seeking a Senior Product Owner (Client Delivery) with a dual focus on product development and client project management to support our cutting-edge embedded wealth technology solution. This role will empower clients to leverage our B2B SaaS financial platform, helping them design, develop and implement fintech software solutions while ensuring alignment to Apex's long term product roadmap. This is a creative and ownership-driven role, requiring both technical fluency and client-centricity.

Duties/Responsibilities Client Onboarding & Relationship Building

Engagement:
Partner closely with clients throughout their onboarding process, tailoring product features and integrations to meet their specific business needs and ensuring they are fully operational and supported.
Product Roadmap & Vision:
Collaborate with stakeholders to align product strategies and roadmaps, adapting onboarding processes and product features to meet evolving client requirements.
Feedback & Improvement:
Create feedback loops to gather insights from clients, adjust strategies, and iterate product features for an optimal onboarding experience.

Product Development & Execution

Cross-Functional Collaboration:
Work closely with various teams including UI/UX design, business stakeholders and engineering to deliver client-focused product improvements in an Agile environment, ensuring every feature aligns with both client needs and higher level product objectives.
Backlog & Prioritization:
Maintain an organized product backlog, continually refining and prioritizing to ensure impactful feature releases and consistent product evolution.
Active Scrum Participation:
Drive Agile practices by actively participating in Scrum process, providing guidance, and aligning teams on product goals.

Lifecycle Management

Metrics & Success Measurement:
Establish and communicate success metrics for client onboarding and product adoption, ensuring seamless handoff to customer support and success teams post-launch.
Product Launches:
Lead product launches, manage client feedback, and maintain lifecycle processes, including beta testing and sunset strategies when needed.

Education and/or Experience

Bachelor's degree or equivalent practical experience in a technical field required; STEM background a plus
5+ years of experience, particularly in technical product management with direct experience writing requirements, understanding technical requirements & driving feature development with engineering and designers
Experience in a client-facing role
Experience collaborating with those in different functional areas like Product, Engineering, UI/UX, Sales, Customer Support and/or Operations
Experience working in start-up environments is a plus

Required Skills/Abilities

Ability to understand and interpret client needs, translating them into impactful product and onboarding solutions.
Ability to convey complex technical concepts in a clear and accessible manner to clients and team members at all levels.
Familiar with the architecture and technical decisions of a SaaS financial platform, capable of evaluating decisions against client objectives.
Familiarity with FinTech and/or B2B SaaS products
Strong skills in Agile project management, with the ability to focus and prioritize effectively in fast-paced environments.
Self-driven, with a proactive approach to problem-solving and a strong sense of accountability.

Work Environment

This job operates in a hybrid, office environment.

• product management #mid-senior #full-time #LI-JC1 #APEX

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS , we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

Salary Range
$124,400-$155,500

The annual base salary range for this position is noted above. Exact compensation offered may vary depending on job-related knowledge, skills, experience, and office location.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.

Read the full job description and apply online on the recuiter's web-site

Senior Product Owner Client Delivery

Senior Product Owner Client Delivery

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