Operations Assistant

TransPerfect Is More Than Just a Job.
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
• Salary range: $45,000-$48,000

Who We Are:

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 120 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

What You Will Be Doing:

The Operations Assistant will play a critical role in supporting the daily functions of the operations team by performing administrative and logistical tasks, assisting with project management, and ensuring the smooth execution of operational processes. This role also includes serving as the Receptionist for our Headquarters, where you will create a welcoming and professional environment for clients, vendors, and visitors. As the face of our New York office, you will ensure seamless office operations while providing exceptional service to our internal teams and their guests. The ideal candidate is detailoriented, highly organized, and capable of multitasking in a fast-paced environment, with strong communication skills and the ability to collaborate across various departments to achieve company objectives.
Administrative Support: Provide comprehensive administrative assistance to the operations team, including scheduling meetings, managing calendars, preparing reports, and handling correspondence.
Reception and Client Services:
Professionally manage and transfer a high volume of incoming calls, ensuring efficient communication.
Welcome and assist clients, vendors, and visitors, coordinating their visits with the appropriate staff members.
Maintain the appearance and cleanliness of the reception area, conference rooms, and pantries to reflect a professional environment.
Mail and Package Handling:
Open, sort, and distribute checks and incoming correspondence promptly.
Manage FedEx/UPS/messenger packages, including signing, tracking, and ensuring timely delivery.
Meeting and Event Coordination:
Prepare refreshments for client meetings, ensuring a comfortable experience.
Support the coordination of office events, including scheduling, logistics, and catering arrangements.
Supply and Inventory Management : Assist with ordering and maintaining office and pantry supplies,

ensuring stock levels meet office needs.
Travel and Office Logistics:
Coordinate travel itineraries and arrangements for staff, including booking flights, accommodations, and transportation
Assist in managing office space logistics, telephone lists, security badges, and office keys.
Office Equipment and Services: Serve as a point of contact for office equipment, services, and operations issues, ensuring prompt resolution and minimal disruption.
Cross-Departmental Support : Provide general administrative support to Operations, HR, Recruitment, and Managers as needed, facilitating smooth office operations.
Process Improvement : Identify areas for operational efficiency and assist in developing and implementing process improvements to optimize workflow and reduce costs.
Team Collaboration : Work closely with other departments, including Finance, HR, and Sales, to align operations with overall company goals and objectives.
Special Projects : Participate in special projects and initiatives as assigned by the Operations Manager or senior leadership.
Who We Are Looking For:

Your experience includes: Education : Bachelor's degree in Business Administration, Operations Management, or a related field

preferred.
Experience : 2+ years of experience in an administrative or operations support role, preferably in a customer

service-oriented environment.
Skills :
Strong organizational and time-management skills.
Strong customer service orientation with a friendly and professional
demeanor.
Excellent written and verbal English communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to work independently and as part of a team.
Problem-solving skills with a proactive approach to addressing challenges.
Attention to detail and accuracy in data entry and reporting.
Familiarity with booking travel and working with Travel Management
Companies (TMCs).

Work Environment: Location: On-site, 5 days per week.
Physical Demands: Ability to lift up to 25 pounds and stand or sit for extended
periods as required by the role.
Hours: Standard business hours, with occasional overtime as needed.

Where Your Career Is Going:

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportuinties throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect:

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

For more information on the TransPerfect Family of Companies, please visit our website at transperfect. com.