Head of Fraud Solutions - North America

What we're all about.

Do you ever have the urge to do things better than the last time? We do. And it's this urge that drives us every day. Our environment of discovery and innovation means we're able to create deep and valuable relationships with our clients to create real change for them and their industries. It's what got us here - and it's what will make our future. At Quantexa, you'll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.

We're heading in one direction, the future. We'd love you to join us.

The opportunity.

We are looking for a Head of Fraud Solutions - North America who can take ownership of our fraud solution suite for the region across all industries (primarily banking, insurance, government and large corporates) as assigned by the Global Head of Fraud. This includes structuring strategic Go-to-Market plan, driving account expansion by supporting the sales organization as well as ensuring existing projects deliver value from the first conversation, through initial implementation to 'go-live' and beyond. The successful candidate will work alongside all of our core functions including Sales, Marketing, Customer Success & Solutions Engineering, R&D, Delivery, Analytics, Architecture, HR, Finance and Alliances.

Majority of our US Quantexans are based predominantly across the East Coast. Meaning we have a strong preference for this hire to be based on the East Coast.

Requirements

What you'll be doing:

Strategic and Product oriented:

• Translate market needs into specific product roadmap features

• Ensure fraud propositions are meaningful, articulated and aligned for the North America market

• Maintain currency of knowledge of the product including R&D roadmap and new features

Sales and Marketing:

• Support the business to meeting the overall ARR targets for fraud

• Train and support our commercial teams with account strategies for fraud

• Support pitches for large key opportunities

• Explain the business cases ensuring our fraud propositions 'move the needle' for our customers

• Participate and support PoCs,

• Capture case studies

• Evangelize product benefits to the industry (events, thought leadership, market positioning)

• Build and present standard solution demonstrations tailored with fraud specific messaging

Delivery, Customer Success and Retention:

• Review proposals, SoWs and changes as required

• Provide direction to delivery teams on priorities and guidance towards highest value objectives

• Engage with our Technology Account Partners (TAP) organization to connect with existing customers to highlight value delivered, ensure customer satisfaction, to ensure learning is captured back into the proposition and to position us for successful renewals

Other functions:

• Work with Analytics Assurance to ensure models are meeting customer needs and delivering the business benefit modelled

• Work with our alliances and partners to support them with enablement, IP creation, ideation, pitches, creation of materials and articulation of value

What you'll bring.

• Experienced in using technology and data to identify fraud

• Strong fraud SME background - able to talk about a range of fraud topics across different industries

• Comfortable working autonomously to reach objectives

• Confident presenting and acting as an authority / leader

Benefits

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• A Competitive salary range (subject to experience, level and location)
• 30% Company bonus
• 401(k) match up to 5%
• Competitive PTO Allowance + Paid US Federal Holidays + Your Birthday Off!
• Medical, Dental, and Vision coverage
• Short-term and Long-term Disability, Life, and AD&D insurance
• Access to One Medical - primary care practice that offers 24/7 on-demand virtual care
• Access to Teladoc - on-demand healthcare via phone or video
• Access to Health Advocate - the nation's leading healthcare advocacy and assistance company
• Access to Calm App Subscription - the #1 app for meditation, relaxation, and sleep
• Access to Talk Space - the #1 rated, HIPAA-compliant app for online counselling and therapy services
• Continuous Training and Development, including access to Udemy Business
• Company-wide socials

Our mission.

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future.

It's all about you.

It's important to us that you feel welcome, valued and respected. After all, it's your individuality and passion for what you do that will make you Q. We see that - which is why we're proud to be an Equal Opportunity Employer. We've created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness - whoever you are - if you are a passionate, curious and caring human being who wants to push the boundaries of what's possible, then we want to hear from you.

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