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Overview
As our
Event Manager , you will be responsible for managing the operations that drive our high volume, premium events in an unforgettable 3500 square feet space on the 101st floor of Hudson Yards. In this role, you are responsible for working directly with our internal team as well as the client to ensure that each event's unique needs are met and we continue to offer an unparalleled experience, from our first guest arrival to last guest departure."
This role will pay an annual salary of $70,000 to $75,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
This position will remain open until April 11, 2025
Responsibilities
Responsible for maintaining the daily operational needs to ensure successful service based on each event in accordance with the policies and procedures set by the department
Understanding and maintenance of the facilities in collaboration with the Venue Management Team
Active participation in captains' meetings
Ability to identify and rectify challenges in relationship to the facilities that could hinder the execution of service
Maintain communication with the Events Team, Edge Team, and the Peak Restaurant FOH team throughout the event
Open and direct communication with the event producer to ensure all aspects of the evening are executed
Oversee the setup, service, and breakdown of each event in accordance with the client's needs and the needs of the Venue
Management of the Equipment Associate team throughout the setup, service, and break down of the event
Oversee the organization, cleanliness, and service standards as set forth by the house
Ensure all guests receive excellent service and hospitality throughout the event
Work in unison with the Peak FOH team to ensure that guest arrival and departure is easy and clear on our Level 5 lounge
Manage guest arrival and ensure safe departure of all guests and RHC staff
Command a proficient understanding of the facilities, DOH and DOB guidelines, as it pertains to the needs of the department
Report all successes, issues, or areas of improvement to Senior Venue Manager
Qualifications
5+ years in operations management
Flexible schedule based on events needs
Exemplary interpersonal and communication skills
Team management and development skills
Experience creating and maintaining SOPs
Financial acumen, managing labor, purchasing, vendors, and quality control
Ability to effectively plan and execute the operational needs of the Venue
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