Customer Service Representative - West Chelsea Veterinary - NY

Encore Vet Group
US - New York - New York County
January 7, 2025

Overview:

in New York, NY is looking for a full-time Customer Service Representative to join our team. What are we looking for?Our Customer Service Representatives (CSR) make a difference in the lives of our clients and patients. You play the starring role in every client experience, from checking patients in and out of their appointments, managing phones, and scheduling appointments while at the same time providing excellent customer service. The CSR's primary duty is interacting with clients and coordinating communication between doctors and clients. Individuals should have some experience or understanding of basic technical skills and customer service skills. Experience in the field is ideal, but not required. We are happy to train the right individual, attitude and cultural fit are our #1 priority. Compensation: This position offers between $21 and $ per hour. The start rate of pay is commensurate with experience and education.

Responsibilities:

We know there are a lot of animal hospitals out there, so why choose us?

A place to grow: Our commitment to training and Medical Advancement means you'll have the opportunity to grow your skills and knowledge as well as providing a path for advancing your career.

A team to support you: At each shift, you'll find colleagues ready to work together - we'll be here when you need an extra hand, a moment to laugh, or a shoulder to cry on.

A focus on your work-life balance: We're committed to offering a benefits package that supports your life and well-being and thanks you for the care you give our patients every day.

Perfect location: West Chelsea is in the heart of Chelsea Manhattan where you are close to art galleries, High Line Park, plenty of shops, and Chelsea Market which offers excellent eateries.

Qualifications:

We value health, well-being, and professional growth:

Competitive salary and bonus potential

Medical, Dental, Vision & Life Insurance, along with a company contribution to an HSA account

Paid parental, family, and medical leave

Flexible scheduling

401k with company match

Paid time off, including a bank of PTO and floating vacation time

If you think HOSPITAL NAME might be the right fit for you, and you're interested in exploring our partnership with , we'd love to hear from you!

West Chelsea Veterinary + Encore Vet Group: Your work familyEvery day, when we go to work, we strive to do two things: help animals in need and have fun doing it! We invest in our practice teams through professional development, competitive benefits, and a supportive community that allow you to thrive in both your job and personal life. When you become a part of Encore, you not only enjoy the resources we offer; you benefit from the collective knowledge of our partner hospitals who are all committed to improving the veterinary profession - and helping you succeed. West Chelsea Veterinary was founded in 1997. We have provided the highest standard of care to pets and the people who love them for more than two decades, proudly delivering veterinary services with courtesy and respect to animals across the New York City tri-state area. We have an exceptional team of veterinarian staff who are dedicated to pet's health and well-being, and we take great pride in our reputation for practicing cutting-edge veterinary medicine and delivering personalized care including wellness and prevention, surgery, dentistry, acupuncture, pain management, and much more.

Pay Range:

USD $21.00 - USD $24.00 /Hr.

Read the full job description and apply online on the recuiter's web-site

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