Sales Operations Manager

The Sales Operations Manager is responsible for managing and optimizing the sales operations within the company.
This role involves overseeing the day-to-day operations of the sales team, analyzing sales data, developing strategies to improve sales performance, and ensuring that sales targets are met.
The Sales Operations Manager will work closely with the sales, marketing, and finance teams to drive sales growth and enhance customer satisfaction.

Key Responsibilities:

• Support Director of Sales Operations and Sales Team with Daily Tasks
• Develop, implement, and maintain efficient sales processes and workflows.
• Identify areas of improvement and implement solutions to increase productivity and efficiency.
• Manage and maintain sales tools and CRM systems to ensure they meet the needs of the sales team.
• Train the sales team on using sales tools and technologies effectively.
• Utilize data to support strategic decision-making and sales strategies.
• Work closely with marketing, distribution, accounting, compliance, and legal departments to align on strategies and achieve business goals.
• Handle escalated customer issues and work to resolve them promptly and effectively.
• Lead and manage sales-related projects, ensuring they are completed on time and within budget.
• Foster a positive and productive work environment that encourages teamwork and collaboration.
• Conduct regular performance reviews and provide constructive feedback to support team growth.

Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities.

Technical Skills & Abilities:

• Intermediate to advanced proficiency required
• Airtable Experience preferred but not required
• Salesforce proficiency preferred but not required
• Strong analytical, critical thinking, and problem-solving skills.
• Understanding of database and data integrity principles
• Deep Understanding of sales processes, methodologies, and best practices.

Education & Experience:

• A bachelor's degree in supply chain operations, Business Administration, or related field is preferred but not required
• Cannabis Industry Experience Required.
• Proven experience in sales operations, sales management, or a related role.
• Strong leadership and team management skills

Requirements:

• Must be at least 21 years of age.
• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Must be able to push, pull, move, and/or lift a minimum of 20 lbs.
  to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.
• Prolonged periods of standing, sitting at a desk, and working on a computer
• Must be able to access and navigate each department at the organization's facilities.
• Ability to get in and out of the vehicle and walk up and down stairs during your shift.
• Must be able to stand, sit for prolonged periods, bend, kneel, squat, and twist.

Company:

Are you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast-growing industry? At STIIIZY, our mission is clear:
to provide the ultimate one-stop shop cannabis experience by offering exceptional customer service and diversified products.
We strive to build long-term customer loyalty.
We are building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world.

Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and the best-selling brand overall in the California market! We are rooted in California and have expanded our operations across the United States, with even more growth on the horizon! Additionally, we're building distribution networks to bring our products to over 60 countries worldwide.

We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values:
Influence, Inspire, Innovate, Win, & Grow!

Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth.
If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you!

Benefits & Compensation:

• All employees are provided competitive compensation and paid training.
• We offer a range of benefits packages based on employee eligibility, including:
  
• Paid Vacation Time, Paid Sick Leave, Paid Holidays, Parental Leave.
• Health, Dental, and Vision Insurance.
• Employee Assistance Program.
• 401k with generous employer match.
• Life Insurance.
• Employee discounts on products and services.

• Additional details about compensation and benefits eligibility for this role will be provided during the hiring process.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.