Job Details
Steve & Kate's Summer Camp is an 8 to 11 week program, running from June to August.
Training for this position will begin in April.
In the pre-season you'll be trained by our Team Leads in all things camp, and you'll slowly take on more responsibility until you own all camp operations on a daily basis.
The job in a nutshell is to help run all facets of a self-directed camp.
Our management team will prepare you for camp, and then they will hand you the reins approximately 1-2 weeks before the summer begins.While running camp, you'll build relationships with hundreds of parents and children, helping them overcome fears, discover passions, and generally find their groove at Steve & Kate's; you'll help train, lead and inspire a team, and oversee the day-to-day operations for your site to keep things running smoothly, safely, and up to code.
If you're interested in a career at Steve & Kate's, this is a great way to gain valuable experience.
How do you know if you're the right candidate?
If you answer yes to all of the questions below, definitely apply.
Essential Functions/Responsibilities
-Shares responsibility for all stages of the employee life cycle for seasonal teams of up to 30:
attraction, recruitment, onboarding, development, retention, and separation.
-On-site manager responsible for all facets of a day camp that runs 8-11 weeks, with an average of 150 campers per day (or more) generating 6-7 figure revenue.
-Handles crisis, emergency, behavioral and medical response as needed when issues come up at camp.
-Manages customer contact for their programs, including responding to email and phone inquiries in a timely fashion, providing exceptional customer service, and handling sensitive and escalated matters for hundreds of prospective and attending camp families.
-With support, manages compliance processes and ensures implementation of company, city, and state required policies for camps and/or childcare facilities as applicable to their locality.
-Manages a six-figure budget for personnel, food and programming.
-Oversees all logistics and inventory management functions for hundreds of items valued in excess of six-figures, which are needed to run camp programs.
-Manages relationship with host school that rents out facility where camp runs; also responsible for overseeing janitorial arrangements, security and site planning to ensure sanitary, safe and smooth operations.
Requirements:
-At least 21 years of age with a HS/GED or bachelors degree
-24 weeks of previous administrative or supervisory experience at a camp; experience as a teacher or after school program director or counselor will also require you to have one summer of supervisory experience at a summer camp.
-Bachelors Degree preferred
Additional Job Requirements
-Past management or leadership experience is required; experience hiring and managing teams of 5 or more is preferred
-During camp programs, Director is expected to be on-site.
When camps are not in session, most planning work can be done remotely, but Directors are expected to be actively marketing, recruiting staff and promoting camp in their community.
-On-site management at camp can be physically demanding, with extended periods of time on your feet, outside and occasional activity requiring physical exertion.
-Directors will be expected to run break camps throughout the year.
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