[Customer Service / Fully Remote] - Anywhere in U.
S.
/ Up to $50K per year / Medical, dental & vision / PTO / 401k / Flexible schedule - As a Customer Support Associate you'll:
Handle incoming customer questions and concerns via email and Amper's Hubspot support portal; Interface with internal sales and customer success teams to ensure pilots and existing customers are supported; Work with the engineering team to escalate and investigate bugs and product questions; Use Notion and other tools to manage internal processes and information.
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