Store Manager - North Premium Outlets 1136

Aeropostale
US - Nevada - Las Vegas
January 11, 2025
Retail

Overview:

The Store Manager (SM) is responsible for overseeing the financial success of the store; ensures positive customer experiences; demonstrates a strong ability to meet individual sales and metric goals; drives profitable top-line sales growth and coaches store associates to consistently provide customers with an exceptional shopping experience. The Store Manager understands key business drivers and adjusts the business accordingly. The Store Manager must also have experience in assessing, recruiting and screening talent.

SM COMPETENCIES AND SKILLS

The Store Manager must demonstrate a set of competencies/skills that establish them as a leader within the store. These competencies outline a skill-set that is required of a Store Manager to be successful in their role. Competencies include, but are not limited to:

People: Optimizes talent by developing direct reports, building effective teams and attracting and retaining top talent individuals. Influences people through effective communication. Drives a vision and a purpose. Drives engagement and motivates people. The SM can influence people through persuasion, directing and delegation of tasks.

Results: Stays focused on performance. The SM drives results and ensures accountability to those results. The SM is action oriented and resourceful.

Thought: Shows that they understand the business through a strong customer focus, heightened business insight and financial acumen. The SM is capable of making complex decisions. When making complex decisions the SM plans, sets priorities, and uses a strong decision quality.

Self: Remains flexible and adaptable and can manage ambiguity. The SM is resilient and maintains composure in all situations.

The Store Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer.

Responsibilities:

KEY ROLES/RESPONSIBILITIES

Store Managers are required to:

Provide and ensure legendary customer experiences consistently

Ensure implementation of company strategies

Establish Customer Satisfaction

Coach, Develop and maximize the success of all associates

Sets expectations and ensures accountability

Maximize sales potential by coaching associates behaviors on the sales floor and in the back room

Build a team that works well together based on the needs of the store

Recruit, hire and staff

Ensure training of the associate team

Create succession planning and retain top talent

Analyze business and create action plans

Communicate effectively with/to team

Direct/execute company policies/practices

Direct merchandise flow

Ensure visual & merchandising standards and a positive in-store experience

Manage controllable expenses

Maintain Lucky Brand Policies and Procedures

Loss Prevention and Safety

Qualifications:

REQUIRED SKILLS/EXPERIENCE

Minimum of (3) three years of specialty, luxury goods or a comparable retail environment

Prior sales management experience

Demonstrated ability to achieve individual selling goals and metrics

Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business

Comfort in making decisions and mediating conflict within a team-environment

Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.

Exceptional interpersonal, communication and customer service skills

Ability to identify/assess top talent and train/develop/retain great people.

Proficient in windows-based software such as Excel, Word and Outlook

PHYSICAL CAPABILITIES

Ability to work a flex schedule (which includes nights, weekend and vacation availability)

Ability to bend, lift, open and move product and fixtures up to 50 lbs. , as needed

Ability to climb step stools and ladders

Ability to stand/walk for long periods at a time

Possess manual dexterity and hand-eye coordination

Ability to travel to other store locations (if needed) and attend district meetings

This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time. May occasionally involve stooping, kneeling, crouching

Ability to work as part of a team

Ability to effectively communicate with customers, peers and management

Read the full job description and apply online on the recuiter's web-site

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