Claims Manager HHG/Military Move

Title:

Claims Manager (HHG/Military Move)

HomeSafe Alliance is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U. S. Armed Forces, Department of Defense civilians, U. S. Coast Guard, and their families.

When you become part of our team at HomeSafe Alliance, your opportunities are endless. Through internal collaboration, and with our partners and customers, we're defining tomorrow's challenges, then providing the innovative solutions to overcome those challenges, always maintaining our commitment to Zero Harm and Sustainability Platform.

Working at HomeSafe Alliance means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions.

As the needs of the world change, we're ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution.

The HomeSafe team is dedicated to providing fast, easy, and efficient relocation experiences. More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking-and we're proud to say that HomeSafe is positioned to improve the customers' moving experience. As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity-ensuring household goods shipments are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we're transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We're dedicated to making sure that every move is better than the last.

About the Role

HomeSafe Alliance is seeking highly skilled and motivated Claims Manager to assist in all aspects of claims management, to support and promote process improvement methodologies and best practices that enhance claims service.

The Claims Manager role is a remote opportunity that involves reviewing and evaluating claims, developing, and implementing policies and procedures, and communicating with internal and external stakeholders. Strong leadership, organizational, and communications skills are essential for success in this role.

Position Description/Job Responsibilities

• Manage the operations of the claims department to meet operational, financial, and service requirements.

• Supervise, train, and direct employees in the areas of their responsibilities.

• Assure timely and proper disposition of claims based on policy provisions.

• Overseeing the entire claims process from start to finish.

• Determining the validity of claims based on the specific guidance and parameters.

• Reviewing and approval of settlement amounts for escalated claims.

• Manage negotiations of settlements and administration of claims in dispute.

• Analyze claims data and prepare reports on claim trends and performance.

• Identify and resolve challenges and issues related to claims processing.

• Perform other duties as assigned

Qualifications:

• Bachelor's degree in business, finance, or related field

• Minimum of 5 years' experience in claims management or related field

• Experience within GHG Military Move is highly preferred

• Must be a U. S. citizen due to contractual requirements.

• Self-starter/proactive, expected to take initiative to research issues and provide solutions.

• Ability to deliver under tight deliverable deadlines.

• Leadership capability and excellent communication, presentation, verbal, and written skills

• Must have the ability to work well with others (both within the team and cross-functionally)

• Must be proficient using Microsoft Office, particularly Microsoft Excel

• Knowledge of Costpoint and EPM preferred.

Note : This position is fully remote / work from home. HomeSafe will supply appropriate needed equipment. Employee provided high speed internet is required.

Inclusion and Diversity at HomeSafe Alliance:

At HomeSafe, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team's philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.

Benefits:

• Medical, Dental and Vision Insurance.

• Paid time off (PTO) Three weeks of PTO for newly hired employees

• 401(k)

• Health and Wellness Programs

• Disability, Life and AD&D insurance

• Employee Support program

• Family Support: Bright Horizons, child and elder care services

• Teladoc Medical Experts, second opinion program

• Travel Accident & Medical

• TRICARE Supplement Plan

• Voluntary Benefit Plans

• And more!

At HomeSafe, we are passionate about our people, sustainability, and our Zero Harm culture.

These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team's philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.

HomeSafe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

HomeSafe​ - Delivering Solutions, Changing the World.

HomeSafe has been established to be the premier household goods move management service provider for the U. S. Armed Forces, Department.