Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet. "
Key Relationships:
North America Managers and Colleagues
Functional Teams (e. g. Finance, HR, IT, Marketing & Innovation, Legal, M&A etc)
Key suppliers, partners and consultants
Manager, HR Shared Services
Manager, People Analytics
Manager, Payroll
Job Summary:
The Senior HRIS Manager is responsible for the day-to-day maintenance, management, and project execution related to the HCM platform. This role will help manage the execution and delivery of HR Technology projects and manage the HRIS support team for escalated production issues.
The Senior HRIS Manager role will help lead the HR Technology Project Portfolio Process: Work with HR leadership to develop annual HR project portfolio, in coordination with People Strategy objectives and actions, Enterprise & HR technical roadmaps, and HR annual cycle priorities and initiatives. Present updates monthly to CHRO and work with HR leadership team on prioritization, ownership, and timeline conflicts. Help facilitate updates to projects from HR centers of excellence, facilitate communications across COEs, ensure understanding of HR systems and analytics impacts, and coordinate with Information Technology to inform of HR needs.
Key Performance Indicators:
Successfully set and reach key project milestones
Completion Rate and Achievement of SLAs
Customer Experience Survey Metrics
Year over Year Customer Experience Review
Monthly report out on project status, issues trends and backlog requests
Principal Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill and/or ability required. These include, but are not limited to the following:
Maintain roadmap of projects and enhancements and effectively communicate timelines and progress updates to stakeholders
Partner with departments to manage the planning, configuration, and testing for annual projects, such as performance and merit cycles, open benefit enrollment, ACA, payroll year end and compliance reporting
Regularly report project status to program managers, senior management and/or the sponsor and stakeholders.
Responsible for day-to-day maintenance, management, and projects related to the Workday platform, including requirement-gathering, solution design, configuration, testing, and troubleshooting
Conduct system and process change readiness reviews to ensure fixes/enhancements are deployed per requirements
Lead and mentor HRIS support team
Partner with subject matter experts across all subdisciplines (e. g. , Benefits, Talent, Payroll, Learning, Finance) to simplify and optimize processes, reduce manual efforts, and enhance business capabilities.
Planning for needed resources and funding based on business needs and objectives.
CANDIDATE SUMMARY
Required Experience:
Minimum seven years' experience in ERP/HR systems including 3 years' experience leading teams
High degree project management and change management expertise
Strong attention to detail and execution
Strategic thinking
Champions change, constant improvement
Excellent communication, interpersonal and conflict resolution skills
Strong and inspirational team leader
Self-directed with excellent analytical abilities and big picture thinking
Deep intellectual curiosity, creativity, comfort with ambiguity, and a natural ability to communicate effectively and establish relationships.
Experienced with HR / ERP systems, system integrations, data structures (databases, data warehouses, queries, data wrangling, etc. )
Experienced and proficient in managing across a virtual/geographically dispersed team
Required Leadership Traits and Characteristics:
Strong analytical skills required
Ability to work in a fast-paced corporate environment
Strong detailed and conceptual thinking skills to analyze complex problems and propose solutions despite technical and operational constraints
Skilled in communicating complex analytical solutions to HR and other stakeholders.
Ability to teach and provide expertise in a manner that motivates and improves outcomes
Ability to influence outcomes without necessarily having direct control
High-level of drive, work ethic, and personal accountability with the ability to work under pressure while maintaining sounds judgement and rigorous
Formal Education, Qualifications or Training:
Bachelor's degree in a related field or equivalent experience required
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
Incumbent is required to have:
Incumbent will be subject to:
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