Spark Car Wash is a high growth, institutionally backed express exterior car wash company serving the Northeast region. Our mission is to make car washing an energizing experience for everyone. We are focused on becoming the premier brand in the market by providing consistent excellence to our customers and an enriching environment to our employees. Spark is in the process of launching multiple new locations with a vision of becoming the largest chain in the market by 2027.
We're a young, lively, ambitious team with a mission to give every car a clean owner and every employee a fulfilling career. You'd be joining an innovative brand at the start of an exciting journey with lots of potential for growth.
Your role is to provide a safe, fast, friendly experience to customers while ensuring a clean, well-maintained facility. The General Manager is responsible for all aspects of the site and operations, they should treat their wash like home and run it as if it was their own business. Our profit share bonus structure is only one of the ways we empower our General Managers. In addition, Spark's team of car wash professionals will provide the support to ensure the General Mangers success.
What you'll be doing:
Develop and maintain a team that delivers a consistent experience in a timely manner
Be the friendly face of Spark, offering customers a smile and prompt service
Role model a culture of ownership, accountability, training, service, and cleanliness
Identify opportunities to improve our customer service - we love hearing new ideas
Understand the importance of profitability and the impact the correct decisions make on the customer, staff, and brand
Ensure that the equipment is properly maintained so that the cars consistently come out with a mirror shine and smiles on the owners faces
Responsible for the life cycle of the associates to ensure a best-in-class team
This list is not exhaustive, the General Manager is responsible for everything at their wash
Requirements
The General Manger position is a key role at Spark - you are the face of our brand. You will be good with people and have a real sense of pride in your work.
Spark is a fast-paced, dynamic environment - we are looking for someone who can follow instructions but also work independently with a sense of timing.
We're looking for a candidate with great attention to detail - someone who can spot a problem quickly
Strong organizational, planning and delegation skills to effectively lead teams to achieve business metrics and service standards
Superb communication skills, both written and verbal. Must be able to convey information clearly and effectively to both employees and customers
Demonstrate strong problem-solving skills
Must be dependable, reliable, responsible, flexible and patient
Possess great interpersonal skills, specifically ability to actively listen and motivate associates
The position also requires the ability to read and comprehend moderately complex documents such as those related to chemicals, equipment and safety manuals
Because we are growing, we are interested in candidates who also love to be curious, to learn, and to grow
Education/Experience:
High school diploma/GED preferred or equivalent combination of education and experience
At least 1 year in a supervisory experience role
Basic math skills
Basic computer skills
Physical Requirements/Working Conditions:
The position requires the ability to perform physical activities that require considerable use of your hands, arms and legs and moving your whole body, such as walking, standing, bending, stooping, and handling of tools/materials as well as lifting up to 50 lbs.
The position requires the ability to see details at close range (within a few feet of the observer)
The General Manager position works in all types of weather conditions and requires an individual with availability to work a flexible schedule, including some evenings, weekends, and holidays
Benefits
Competitive salary with performance-based incentives
Comprehensive health, dental, and vision insurance
Retirement savings plan with company match
Paid time off and holidays
Free Car Washes
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