Our customer care representatives work in a dynamic service center where professionalism and commitment to our team environment is highly valued.
Representatives handle a large volume of inbound calls from our customers, agents, and third parties.
The representative will also process policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center.
Representatives are expected to exercise good judgment, flexibility and friendliness in their interactions with our customers and agents.
Essential Functions and Responsibilities
Qualifications and Education
About the Company
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowners insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service.
We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry.
The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts.
Plymouth Rock Assurance Corporation holds an A.M.
Best rating of A-/Excellent.
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