Optimum
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation.
A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.
We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary Under limited supervision, the Account Executive - MDU is responsible for selling Optimum Communications services to multiple dwelling unit (MDU) clients and meeting or exceeding sales goals
Responsibilities Provides quality internal and external customer service surrounding the Company values
Performs other duties as assigned
Maintains database information and customer records
Ensures customer satisfaction throughout sales cycle
Processes client disconnect orders
Updates essential client information in a timely manner
Performs ROI assessment for profitability and submits for approval
Ensures product pricing is consistent with pricing structures set at the corporate level and competitive environment
Partners with sales engineer and sales support team to determine appropriate solutions for complex customer issues
Ensures client retention and cross-sells and up-sells to existing clients
Develops proposals and presentations to deliver to customers and prospects
Develops relationships with clients and provides solutions to meet their needs
Develops and maintains strategic account plans
Prospects, cold calls (by phone and in person) and generates new sales opportunities
Meets or exceeds corporate/system sales goals
Sells video, data and telephony products to MDU clients
Negotiates and prepares complete and accurate documentation for client agreements for new and existing properties based on strategic, financial, legal and operational criteria
Qualifications Bachelor's degree or equivalent experience
Two years commercial sales experience
Strong written and verbal communication skills
Strong negotiation, problem solving and analytical skills
Strong people and relationship management skills
Computer skills including Windows-based applications
Ability to prioritize and organize effectively
Ability to analyze accurately with attention to detail
Ability to work independently and with others
Ability to comply with all Company safety procedures
Ability to drive vehicle in a safe and responsible manner
Appropriate valid driver's license and driving record within Company standards
Ability to communicate in person, by telephone or in writing
Ability to sort and distribute materials
Ability to use reasoning to problem-solve and troubleshoot
Ability to use a calculator, PC, CRT, keyboard and other standard office machines
Ability to work in a climate controlled, air processed environment
Ability to give public presentations
Consultative selling experience preferred
Bi-lingual proficiency preferred in some locations
At Optimum, we're fueled by our four core pillars:
Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise.
Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership.
Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers.
Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity.
Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services.
These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law.
The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law.
This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.
Please review our Fraud FAQ for further details.
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