ASSOCIATE CONFLICT NAVIGATION SPECIALIST

Position Details

Position Information

Recruitment/Posting Title Associate Conflict Navigation Specialist Posting Number 24TM0404 Department Office of Workplace Culture Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For twoconsecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

University Human Resources (UHR) supports the Rutgers mission as an institution of prominence, preeminent in research, teaching, service, and clinical care. We strive to provide the highest level of customer service in delivering a comprehensive network of programs, services, and expertise to attract, retain, and develop diverse and highly skilled

Posting Summary

Rutgers, The State University of New Jersey is seeking an Associate Conflict Navigation Specialist for the Office of Workplace Culture. This position reports to the AVP of Workplace Culture.

Among the key duties of the position are the following:

• Provides a respectful and safe place for employees to discuss issues and concerns while creating and maintaining a positive workplace culture.

• Provides quick, effective, and responsive conflict management through varied techniques, including but not limited to mediation, facilitated conversations, and informal dispute resolution.

• Coaches supervisors on correcting inappropriate conduct and provides guidance on having difficult conversations.

• Explains relevant University policies and processes, and makes referrals to appropriate offices.

• Triages casework, identifies potential solutions to address different case types, and acts appropriately using guidelines and Policies.

Position Status Full Time Hours Per Week 40.00 Daily Work Shift Work Arrangement FLSA Nonexempt Position Salary $70,000 - $79,000 Payroll Designation PeopleSoft Terms of Appointment Staff - 12 month

Qualifications

Minimum Education and Experience

• Bachelor's degree in a related field.

• Two (2) years of relevant experience in conflict management/mediation, or an equivalent combination of education and/or experience.

Certifications/Licenses Preferred Qualifications

• Undergraduate and/or graduate certificates in conflict resolution, dispute resolution, arbitration, mediation, or related fields.

• Leadership and development coaching certifications or experience.

• Experience in higher education.

Required Knowledge, Skills, and Abilities

• Solid judgement and experience in assessing risk.

• Proficiency in Microsoft Office.

• Superior communication and interpersonal skills.

Equipment Utilized Physical Demands and Work Environment Special Conditions

Posting Details

Posting Open Date 09/25/2024 Posting Close Date Open Until Filled No Special Instructions to Applicants Regional Campus Rutgers University-New Brunswick Home Location Campus Cook (RU-New Brunswick) City New Brunswick State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address:

Posting Specific Questions

Required fields are indicated with an asterisk (
• ).

• Do you have a Bachelor's degree in a related field?

• Yes

• No

• Do you have at least two (2) years of relevant experience in conflict management/mediation, or an equivalent combination of education and/or experience?

• Yes

• No

Applicant Documents

Required Documents

• Resume/CV

• Cover Letter/Letter of Application

Optional Documents

• List of Professional References (contact Info)