Technical Services Director Rides & Attractions

Technical Services Director (Rides & Attractions)

American Dream, 1 Meadowlands Plaza, East Rutherford, New Jersey, United States of America

Req #652

Monday, November 18, 2024

American Dream (***/) , developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream (***/) is home to leading attractions, including DreamWorks Water Park (***/venue/dreamworks-water-park) , Nickelodeon Universe Theme Park (***/venue/nickelodeon-universe) , LEGOLAND Discovery Center (***/venue/legolanddiscoverycenter) , SEA LIFE Aquarium, (***/venue/sealifeaquarium) Big SNOW Ski Hill (***/venue/big-snow) , Dream Wheel (***/venue/dreamwheel) - a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and Skip Barber Racing Go-Kart Academy. American Dream's immersive luxury shopping and dining experience - The Avenue - features Saks Fifth Avenue, Hermès, Saint Laurent, Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys'R'Us global flagship, the only standalone location in the U.S, and the world's first and only 'candy department store,' IT'SUGAR.

For more information on American Dream, visit *** or find us on Instagram @americandream (//americandream) and TikTok @americandream_official (***/@americandream_official) .

KEY OBJECTIVES:

T he main purpose of this role is:

C ontrol, direct, and organize the strategy, administration and utilization of personnel and resources as assigned within the Attractions Technical Services department (Theme Park and Water Park).

P R IM ARY RESPONSIBILITIES:

• Assess the current state of Parks and the Attractions Technical Services department to identify efficiencies and areas of opportunity.

• Implement short-, mid- and long-term strategies to address unforeseen closure of rides and improve efficiencies and overall turnaround time.

• D evelop, maintain, implement, and monitor the operating attractions capital and annual budgets.

• S uccessfully, efficiently, and professionally create and maintain working relationships with contractors and vendors.

• E nsure that all attractions, facilities, and work environments are safe for our guest and employee use.

• D evelop, implement, and oversee preventative maintenance programs.

• A ddress employee concerns. Motivate, discipline and reward employees

• Ma nage related capital projects to maintain budget and completion deadlines.

• U t ili z e company CMMS (Computerized Maintenance Management System) to maximize efficiency, maintain appropriate maintenance documentation

• Ensure overall safety of staff, Guests, and attractions.

• R educe overall downtime of rides and equipment. Implement KPIs for improved efficiency and uptime.

• P rovide positive and effective leadership through communication, motivation, and evaluation.

• E ff ective use of company resources to achieve organizational objectives (safety, revenue, cost management, efficiency, etc.)

• P rovide outstanding internal and external service (Guest, inter-departmental, vendors/contractors, etc.)

• Oversee and partake as required i nspection of rides, attractions and water systems located within Nickelodeon Universe and DreamWorks Water Park.

• A ccurately complete and update documents and company records.

• A ss i s t the purchasing function as needed

• E nsure employees are properly scheduled, trained, and assigned to achieve quality results

• Develop and implement onboarding and ongoing training programs for technicians

• Maintain and foster positive relations with governing bodies (DCA, Bergen Health, NJSEA, etc. )

• Develop and track annual rebuild schedules, ensuring all manufacturer and state requirements are met

• Mai ntain Safety certifications through ASTM recognized national organizations (NAARSO, AIMS, etc.).

• R egular, reliable, and consistent attendance

• A dditional duties as assigned.

D E SIRED QUALIFICATIONS:

• Bachelor's degree in Engineering or equivalent field. Master's degree preferred.

• 10+ years of experience in a technical field.

• Extensive ex perience in interviewing, training, scheduling, discipline, and performance management for a staff of at least four subordinates.

• 5+ years of Amusement Rides and/or Water Park experience.

• E ff ective reading, writing, mathematical and communication skills.

• P roficient use of computer programs and CMMS utilizing work processing and database software.

• S pecific knowledge of principles and practices of rides, facility, and equipment maintenance.

• G eneral knowledge in the following disciplines: hydraulics, welding, machining, plumbing, carpentry, electronics, andPLCs.

• Excellent skills i n both verbal and written communications.

• P roficiency in organizational, interpersonal, project management, computer and training skills required.

P HYSICAL JOB REQUIREMENTS:

• P erform repetitive motion- Frequently- 50% of time

• St a nd and move- Frequently - 80 % of time

• R each at, above or below shoulder level-Frequently 50% of time.

• K neel and bend- Infrequently 15% of time

• St oop/squat- Infrequently 15% of time

• L if t/ carry between 10-75 lbs. Frequently 10% of time

• A ble to work at heights between 10-220 ft Infrequently 20 % of the time.

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

Other details

• Job Family AD

• Pay Type Salary

• American Dream, 1 Meadowlands Plaza, East Rutherford, New Jersey, United States of America

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