Analyst, Credit

L Oreal USA
US - New Jersey - Cranbury
January 31, 2025

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Analyst, Credit

Cranbury, NJ

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Cranbury, NJ

Supply Chain

Full - Time

28-Jan-2025

L'Oréal USA

Analyst

Job Title: Credit and Deduction Analyst

Function: Supply Chain

Location: Cranbury, NJ office

FLSA Status: Exempt

JOB SUMMARY

This powerful role drives changes and improvements to the processes of the team and results.  Facilitate these changes by working with appropriate internal and external business partners. Work to streamline internal credit and deduction processes. Understanding when issues need to be escalated and provide appropriate summarized information to suggest/enable decisions.  

This Analyst would be responsible for

Participating/Leading customer specific process reviews and supply chain discussions
Process improvement suggestions related to deduction and credit processes
Developing/Maintaining reporting to drive results.
Manage a set of accounts related to Deductions & Credit activity.
Be the liaison for new brand integrations for the group

TASKS, DUTIES & RESPONSIBILITIES

Core Responsibilities

Transactional and analytical skills
Reporting and analysis on results and projects as assigned
Root cause analysis and investigation
Establish a relationship and foster collaboration with internal and external stakeholders in all sectors of the supply chain
Project management and leading process improvements
Problem solving
Represent supply chain at variety of divisional meetings
Negotiation skills

Day-to-day activities

Research and resolve numerous types of retailer deductions
Assist in the preparation of monthly reports for Management, maintaining the A/R system by offsetting approved chargebacks and preparing adjustments for valid deductions
Prepare professional quality emails and spreadsheets for communicating with key customers and Sales the status of open deductions, including requests for repayment of invalid deductions
Analyze shipment and payment flows, in order to review and release customer's orders on credit hold.
Manage customer's credit limits and parameters, providing recommendations on next steps when financial situation changes, or based on business needs.

Working relationships and contacts

Divisional sales and finance
Cash application
Customer Service
Customers and Retailers
Distribution Center and Returns
Transportation

JOB REQUIREMENTS

Education, Experience and Skills

BA/BS and/or minimum 1-3 years' experience in Supply Chain preferably with credit/financial experience
Spanish as a 2 nd language preferred
Proficient skills in Excel, Word and Outlook
Excellent analytical skills
Excellent communication, interpersonal and organizational skills
Ability to handle multiple projects simultaneously with strong attention to detail
Enthusiasm to work in a fast paced, team oriented environment
Flexibility to work occasional extended hours as required
Ability to present data collected and analyzed to management
Dependable and reliable self-starter
Detail oriented
Ability to seek effective and efficient ways to achieve results
Ability to build and maintain positive relationships with internal and external customers
Ability to influence internal and external stakeholders
Understanding when issues need to be escalated and provide summarized information to suggest/enable decisions

Specific Designations, Certifications or Licenses

SAP experience is desired but not required
LSS experience/certification is desired but not required
Business Process Improvement experience is desired but not required

Competencies

Analytical

ability to analyse large data sets and conduct root cause investigations
functional (transactional) knowledge
calculated decision making abilities

Acts with human sensitivity

demonstrates respects
enriches team dynamics

Interacts effectively

listen and communicates well
ability to influence internal and external stakeholders

Displays sensitivity to the L'Oreal Métier and demonstrates excellence

focuses on completing work accurately and with high quality
sets high standards of performance for self and others

Achieves results

pursues objectives with drive
stays proactive
acts with integrity

Manages complexity and demonstrates entrepreneurship

reasons from multiple perspectives
makes decisions independently
takes initiative
multi-tasking

Innovation

questions the status quo
thinks outside of the box
ability to implement solutions independently

Read the full job description and apply online on the recuiter's web-site

Analyst, Credit

Analyst, Credit

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