Senior Manager, Data Center and Network Infrastructure

SITA Switzerland Sarl
US - New Jersey - Barnegat
December 3, 2024

Overview:

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open.
Our tech and communication innovations are the secret behind the success of the worlds air travel industry.

You'll find us at 95% of international hubs.
We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges.
Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork.
Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

We are seeking a dynamic and experienced Senior Manager, Data Center and Network Infrastructureto lead a team of highly skilled engineers in managing our data centers and network infrastructure, including cloud services.
This role reports to the Director of Customer Service & Operations.
As the Senior Manager, Data Center and Network Infrastructure, you will oversee multiple data centers across various regions, as well as the network between them with 3rd party partners.

ABOUT YOUR SKILLS

Leadership and Team Management:
Lead a team of engineers (team size 30), providing direction, mentoring, and development opportunities to ensure high performance and continuous improvement.
Foster a culture of diversity, equity, and inclusion within the team.
Data Center and Network Infrastructure Management:
Oversee the operation and maintenance of multiple data centers in various regions, and Cloud infrastructure and services, to ensure optimal performance and scalability.
Operational Excellence and Continuous Improvement:
Drive continuous service improvement initiatives to enhance operational efficiency and effectiveness.
Implement and maintain high-quality standards across all platform and network operations.
Service Level Management:
Monitor key performance indicators (KPIs) and service level agreements (SLAs), take corrective actions as necessary to meet or exceed targets.
Security and Compliance:
Ensure the security and integrity of data center and network operations.
Develop and enforce security policies, procedures, and best practices.
Stay current with industry trends and emerging threats to proactively address potential security risks.
Process Improvement:
Continuously assess and enhance processes, tools, and methodologies to improve efficiency and effectiveness.
Communication and Stakeholder Management:
Communicate effectively with internal and external stakeholders, including senior leadership, clients, and vendors.
Collaborate with cross-functional teams to support business goals and objectives.
Project Management:
Lead and participate in projects aimed at improving service operations and implementing new technologies or processes.
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Read the full job description and apply online on the recuiter's web-site

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