POSITION SUMMARY:
The Administrative Associate performs general office and administrative duties to meet the needs of patients and to provide support to nursing unit or departmental activities.The Administrative Associate registers and admits patients by entering demographics, insurance and financial information.
This position is responsible for maintaining complete and accurate medical records.
The Administrative Associate works as part of the care team to meet the needs of the customer and to support team objectives by assisting other team members when necessary.
QUALIFICATIONS:
EDUCATION:
High School degree or equivalent; ability to read, speak, and write English.
LICENSE/CERTIFICATION:
None Required
EXPERIENCE:
Six to nine months healthcare experience (office/clerical experience preferred) to assure the familiarity with institutional policies and procedures; knowledge of medical terminology and medical insurance processing; interpersonal skills to effectively communicate and collaborate with other team members; ability to be flexible, set priorities, solve problems, and use proper judgment in difficult situations.
Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.
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