Information Technology Coordinator

Lake Sunapee Region VNA
US - New Hampshire - New London
November 15, 2024

Do you love all things IT? Do you enjoy helping people? Do you have a passion for making a difference in your community? Lake Sunapee Region VNA is looking for an IT Coordinator to support staff as they care for patients in the community setting.

The Information Technology Coordinator is responsible for the management and implementation of the technology infrastructure for the Agency. These functions include but are not limited to management of information systems, security, updating systems, and supporting and educating staff in the use of both hardware and software. Maintains workstations, iPads, iPhones, peripherals, internal and external software programs, network files and security, servers, and generates reports as requested. This position also works with external vendors for outside support of telecommunications, servers, and electronic medical record software.

This position is an in-house position, Monday - Friday, 8am - 4:30pm. Salary commensurate with experience.

Responsibilities of the IT Coordinator:

Assure the proper functioning of the computer network, assessing and troubleshooting problems, consulting with hardware, software representatives, and outside IT vendors when necessary, installing software, and assuring/providing regular maintenance of the workstations, laptops/iPads, and printers
Install and configure hardware/software on new and existing computer systems
Ensure updates are applied in a manner that promotes availability, reliability and sustainability
Create/generate specific reports as requested especially for statistical analysis
Serve as Security Officer to assure compliance with HIPAA regulations
Maintain the telecommunication system, working with vendors to assure proper functioning and cost effectiveness
Performs end user troubleshooting and maintenance of the system
Keeps system configuration and phone list documentation current
Develop training standards for computer, telecommunications and security systems and assures their implementation
Provide ongoing training of staff, offering advice and assistance on how to use software and complete projects most efficiently within the scope of current hardware/software availability
Research new computer software/hardware to keep current with advancing technology and to assure efficient agency operations
Participate in equipment selection, prepares the necessary data for bids/proposals and coordinates installation
Work with staff and management to assure an efficient flow of paperwork/electronic data throughout the agency
Responsible for IT Help Desk items
Principal on-call agent for IT related issues with backup provided
Participate in meetings and on committees as needed
Engage in respectful communication (both verbal and written) with team members, patients, family members, and the community
Adhere to agency wide policies
Other duties as assigned

Qualifications of the IT Coordinator:

Technical degree or certification, or relevant number of years' experience, required
Healthcare IT experience preferred
Required experience in Microsoft systems and Network administration
Excellent communication skills necessary (verbal and written)

Requirements of the IT Coordinator:

Proof of Flu vaccination
Reliable transportation
Active driver's license
Automobile insurance
Physical exam within the last year
TB test

Lake Sunapee Region VNA & Hospice is a mid-sized agency, providing home health care, hospice, palliative and personal care services to people of all ages in 32 towns in the Lake Sunapee, Connecticut Valley and Upper Valley regions of New Hampshire.

Lake Sunapee Region VNA is an Equal Opportunity Employer.

Read the full job description and apply online on the recuiter's web-site

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