AV/IT Engineer

Dartmouth College
US - New Hampshire - Hanover
November 12, 2024

Position Details

Position Information

Posting date: 10/11/2024
Closing date: Open Until Filled: Yes
Position Number: 1129106
Position Title: AV/IT Engineer
Department this Position Reports to: Computing DMS
Hiring Range Minimum: $56,200
Hiring Range Maximum: $70,200
Union Type: Not a Union Position
SEIU Level: Not an SEIU Position
FLSA Status: Exempt
Employment Category: Regular Full Time
Scheduled Months per Year: 12
Scheduled Hours per Week: 40
Schedule:
This position will be onsite 90% - 95% and remote 5% - 10% of the time.

Location of Position:
Hanover, NH 03755

Remote Work Eligibility?: Hybrid
Is this a term position?: No
If yes, length of term in months. : NA
Is this a grant funded position?: No
Position Purpose:
The AV/IT Engineer at the Geisel School of Medicine at Dartmouth is responsible for providing advanced technical support and integrating audio-visual systems into the broader IT infrastructure. This includes the acquisition, installation, and configuration of AV systems for various learning environments. This role involves creating and manipulating scripts for automation, ensuring seamless operation and security of AV systems, and delivering comprehensive support to faculty, staff, and students. Additionally, the AV/IT Engineer will consult on best practices, implement process improvements, and perform regular maintenance and troubleshooting to maintain system reliability and efficiency.

Description: Required Qualifications - Education and Yrs Exp: Bachelors or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities:

Bachelor's degree in Audio Engineering, Information Technology, Computer Science, or related field, or equivalent experience.
Minimum of 2-3 years of experience working in an AV/IT engineering environment.
Advanced expertise in AV systems, IT hardware/software, and equipment maintenance.
Proven ability to manage complex AV installations and troubleshoot sophisticated technical issues.
Strong organizational, multitasking, and problem-solving skills, with the ability to lead and coordinate technical teams.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and advanced project management software.
Experience with computer programming languages or automation.
Excellent communication and training abilities, with a demonstrated capacity for technical documentation and instructional design.
Ability to quickly learn and integrate emerging technologies into existing systems.
Deep understanding of Windows and Mac OS X operating systems, as well as network infrastructure and configuration.

Preferred Qualifications:

Advanced knowledge of TCP /IP networking, including in-depth experience with network protocols such as IGMP and multicast, as well as VLAN configuration and management.
Proficient in AV software for system configuration, including the integration and troubleshooting of complex AV networks.
Experienced in programming languages such as Go, Python, JavaScript, and C#, with a strong emphasis on developing and utilizing APIs, SNMP for network management, and automation scripting.
Skilled in audio tuning and optimization, including the use of DSPs for acoustic analysis and calibration.
Adept at creating automated workflows and solutions to enhance system efficiency and reliability.

Department Contact for Recruitment Inquiries: Matthew Banker
Department Contact Phone Number: ***
Department Contact for Cover Letter and Title: Matthew Banker
Department Contact's Phone Number: Matthew. D. Banker@dartmouth. edu
Equal Opportunity Employer:
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check:
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e. g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?: Not an essential function
Special Instructions to Applicants:
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. /policies. dartmouth. edu/policy/tobacco-free-policyAdditional Instructions: Quick Link: /searchjobs. dartmouth. edu/postings/76079

Key Accountabilities

Description: Technical:

Configures, maintains, and repairs AV systems, including server applications, network switches, conferencing systems, audio processors, projectors, and displays. Diagnoses and resolves AV issues (e. g. , audio problems, connectivity issues, power failures) using tools like multimeters, software probes, and test generators.
Ensures equipment security by maintaining protective settings on AV devices.
Integrates AV systems with IT infrastructure, managing encoded streams and other integrations.
Creates and adjusts AV system code, and scripts for system monitoring tools using PUTTY , Postman, Wireshark, Terminal, Command Line, etc.
Manages LANs and VLANs for AV equipment and control systems. Maintains records of installations and repairs, continuously monitors systems, and conducts quality assurance tests.
Manages licenses and software inventories related to AV systems and projects.
Maintains vendor relationships for hardware and software support.

Percentage Of Time: 50
Description: Administration:

Documents AV issues in the ticketing system. Manages systems for operations, including user interaction forms and inventory control.
Assists in maintaining departmental databases, documentation libraries, and equipment inventories.
Assists in the management of lecture capture recording systems to ensure timely session recordings, updating schedules, and making manual e.

Read the full job description and apply online on the recuiter's web-site

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