US - New Hampshire - Concord
November 16, 2024
JOB SUMMARY
The Digital & Marketing Analytics team provides advanced analytics products/dashboards and reporting services to stakeholders in the Digital Marketing teams.
As a member of the Customer Analytics team, you will play a significant role in elevating how individuals experience our digital assets and marketing initiatives. The Analytics Developer will partner with multiple teams on the identification and creation of key performance metrics using external and internal customer data and setting targets for tracking and reporting in PowerBI dashboards; providing analyses that yield valuable and actionable insights to our stakeholders. You will perform requirement definition, development, testing, research, and ad-hoc reporting as requested.
ESSENTIAL FUNCTIONS OF THE ROLE
Gather and document data requirements from customers. Examine and translate requirements into technical specifications, process and work flows. May serve in a lead consultant role for all customer contact and resource management.
Examine business requirements and source systems to design and develop solutions using a variety of toolsets. Develop the deliverables requested utilizing the most appropriate analytic tools while incorporating process efficiencies.
Extract and load data into database as required utilizing the most appropriate tool.
Assess, produce and/or develop complex relevant, standard, or custom information (reports, dashboards, interactive reporting, charts, graphs and tables) from various data sources by querying data and generating the associated output. Distribute and disseminate critical deliverables to applicable agencies, researchers, management and other customers.
Head validation of output and metrics to ensure data quality, reliability and integrity.
Document project/work assignments to include all needed technical documentation such as source to target mappings, data sources, definitions, methodologies, contact information, output requirements or other information to ensure continuity of process.
Interpret complex data and associated deliverables (reports, dashboards, interactive reporting, charts, graphs and tables) in plain business language for executive & clinical staff. Effectively summarize information and create inherent/digestible information by selecting visualizations that are fit for purpose.
Develop statistical, economic and financial research from data to evaluate performance and drive relevant business or clinical initiatives. Examine data for trends, observations, improvements and makes recommendations.
Provide training and mentoring to junior colleagues.
KEY SUCCESS FACTORS
Bachelor's degree in Statistics, Operations Research, Physics, Computer Science, Economics, Business, Clinical or other similar degree or equivalent experience required.
Master's degree preferred.
Advanced data manipulation, troubleshooting and critical skills.
Advanced development skills in the use of enterprise statistical and BI tools, such as Cognos, Tableau, QlickView, Excel PowerPivot or SSRS.
Advanced skill in the use of programming languages such as SAS, SQL, R, or STATA.
Verbal and written communication skills.
Ability to design, develop and implement systems necessary to collect, maintain, and examine data.
Ability to gather and examine data, statistical data and develop reports.
Ability to work exclusively and head cross-functional teams with minimal supervision.
Knowledge of ETL & Data Warehousing.
Ability to work with complex data of varying levels of quality and validity.
Ability to develop data analytics and BI applications in a clear and understandable manner meeting user requirements.
Ability to learn new processes and to find opportunities to gain efficiencies in current environment.
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
PREFERRED QUALIFICATIONS
Marketing Anaytics experience
SQL
Snowflake
PowerBI
Working in Agile squads
Hospital system experience
Application Analytics experience
Kusto
MS Dynamics
Amplitude
MINIMUM QUALIFICATIONS
EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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