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[Customer Service / Fully Remote] - Anywhere in U.
S.
/ $18 per hour / Health, dental, and vision / 401k / PTO - As a Member Support Specialist you'll:
Be on the front lines of the Member experience; Support Members in the Wellth program with any questions/issues that may arise regarding their program and address any tech issues necessary; Take phone calls through the Wellth Helpline, answer emails, and send text messages in response to Member inquiries; Monitor Member adherence and alert the medical care teams if needed; Make calls to help non-adherent Members get back on track.
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