Overview Knowledge Services is seeking a remote Business Analyst for a project through June 2026 (potential for extension) in support of the State of North Dakota.
Position may work 100% remotely.
Role is open to remote applicants however applicants MUST HAVE prior experience in State government(Department of Transportation preferred) Responsibilities Business Analyst Responsibilities:
Play a lead role on projects that are a part of the state project management offices support of Transportation IT projects.
Serve as a Business Analyst and business process lead for one or more Department of Transportation projects, and to ensure project success.
Be a leader who enjoys working with people in a collaborative environment, who can learn quickly in a rapidly changing technology landscape, and who embodies the North Dakota Information Technology core values of:
Gratitude, Humility, Curiosity, and Courage.
The programs overall objective is to modernize multiple technology systems that are currently in use at the state.
Work for this role involves the application of business analysis principles, methodologies, standards, and best practices in contributing to the success of information technology projects.
Role is responsible for performing business analyst duties on large, complex projects for State of ND clients using established best practices, tools, and guidelines.
Duties include monitoring, planning, analyzing, managing, and communicating business requirements, reporting; and the coordination of people, processes and technologies as needed to support delivery of on-time and on-budget project results.
Projects may range in structure from traditional/waterfall to various agile/hybrid frameworks.
Effective communication skills and ability to build and maintain solid working relationships with staff, agency executives, legislators, consultants, and other stakeholders is essential for project success.
Participating in procurement activities as needed.
Participating in project scope and definition of the business need, expected project outcomes, expected benefits and project acceptance criteria.
Assisting in the development of project goals, objectives, milestones, and tasks.
Establishing the business analysis approach, outlining business analysis deliverables, communication approaches with stakeholders, requirements management approach and effort estimation approach.
Maintaining effective communication channels with stakeholders to manage expectations and providing updates on project progress.
Developing business analysis plan and requirements management plan with the project manager.
Presenting findings and project status reports to project team.
Arranging meetings for the project team.
Coordinating the efforts of internal project staff and customers.
Working closely with the stakeholders on clarifying the identified business needs, conducting stakeholder analysis, identifying risks, assumptions, and constraints, as well as tolerances to a solution.
Eliciting, documenting, and analyzing business requirements.
Participating in prioritizing project scope changes.
Facilitating meetings (e.g., status update, requirements planning, brainstorming, requirements gathering).
Maintaining and utilizing team and document collaboration tools (e.g., SharePoint, MS Teams).
Conducting workshops and interviews to gather information from subject matter experts.
Examining existing business processes to identify inefficiencies and areas for improvement.
Proposing optimized processes and solutions to streamline operations.
Collaborating with teams and stakeholders to design solutions that align with business requirements.
Documenting and maintaining functional requirements, use cases, test plans, implementation plan, risk register, bug/issue lists, and interface design documents.
Creating functional specifications and detailed documentation for development team.
Providing estimates or quotes, with appropriate documentation and explanation.
Facilitating the development and implementation of IT systems based on approved designs.
Participating in testing activities, ensuring the delivered solution meets specific requirements.
Assisting in managing the change processes associated with IT system implementations.
Developing and delivering training materials to help users adapt to new systems and processes (user materials, user guides and quick reference documentation).
Overseeing implementation of proposed changes to ensure compliance with user expectations.
Qualifications Business Analyst Required Skills:
Must possess at least a Bachelor's degree Must possess at least 5 years of experience as a Business Analyst on medium to large projects sized $500K or more Must have prior experience in State or Federal government (Department of Transportation preferred) Must have effective communication and documentation skills Must have experience testing and mapping various business processes Must have experience with both Agile and Waterfall Methodologies Nice-to-Haves:
Business process improvement Project Management Risk Management Strategic planning Lifecycle Management We are an Equal Opportunity Employer.
We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.
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