Lead Product Manager, Small Business

What you can expect

You will lead the product strategy and development of Zoom's offerings. The roadmap will be tailored to the unique needs of small businesses. You will work closely with cross-functional teams to define product requirements & prioritise features to deliver products that solve real problems.

About the Team

At Zoom, our product team drives innovation and continuously enhances user experiences by developing cutting-edge solutions. They collaborate across departments to understand customer needs, design new features, and ensure the seamless integration of advanced technologies like AI into our platform.

Responsibilities

Develop and execute the product vision and strategy for small business solutions, aligning with the company's overall goals and objectives.

Develop and maintain a product roadmap that balances short-term goals with long-term vision.

Lead cross-functional teams to drive product development, including working closely with engineering, design, marketing, and operations to deliver high-quality products on time.

KPIs & Performance Monitoring: Establish key performance indicators (KPIs) to measure product success. Analyze product performance data, identify areas for improvement, and implement changes to optimise performance.

Oversee the entire product lifecycle from ideation to launch. Define product requirements, create user stories, and ensure that product specifications meet customer needs and business goals.

Collaborate with marketing and sales teams to develop go-to-market strategies, including product positioning, messaging and pricing.

Stakeholder Management: Act as a key point of contact for internal and external stakeholders, providing regular updates on product progress, challenges, and opportunities.

What we're looking for

Experience of product management experience in B2B/B2C or small business solutions. Experience managing the end-to-end product lifecycle.

Proven track record of successfully launching and managing products.

Understanding of the small business market and its unique challenges.

Passion for solving customer problems and delivering exceptional user experiences

Proven ability to lead cross-functional teams, drive product innovation, and make data-driven decisions. Familiarity with agile development methodologies and software development processes. Ability to work effectively with an engineering team

Salary Range or On Target Earnings:

Minimum:

$118,600.00

Maximum:

$259,500.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/11/24

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (/careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (***/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=***3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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