General Manager

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Corporate Relocation, Moving and Storage, Office & IndustrialOur client is seeking an experienced individual in Raleigh, NC to join their team as the General Manager of a reputable Moving and Storage company.
The ideal candidate will possess a strong background in both sales and operations, demonstrating a track record of success in leading and growing a business within the moving and storage industry.
As General Manager, you will be responsible for overseeing all aspects of the company's operations, driving sales growth, and ensuring exceptional customer service.Responsibilities:

  • Develop and implement effective sales strategies and plans to drive revenue growth, expand customer base, and increase market share.
  • Lead and motivate the sales team, setting ambitious goals, and providing guidance to achieve targets.
  • Foster strong relationships with key clients, identify new business opportunities, and negotiate contracts and pricing.Operations Management:
  • Oversee day-to-day operations, ensuring smooth and efficient execution of moving and storage services.
  • Establish and maintain operational processes, quality standards, and performance metrics to ensure customer satisfaction and operational excellence.
  • Monitor and optimize resource allocation, including equipment, manpower, and transportation, to maximize efficiency and profitability.Team Development:
  • Recruit, train, and develop a high-performing team of sales professionals and operations staff.
  • Provide coaching, mentorship, and ongoing performance feedback to enhance individual and team capabilities.
  • Foster a positive and collaborative work environment, promoting teamwork, accountability, and continuous improvement.
  • Develop and manage the annual budget, regularly monitoring financial performance and taking proactive measures to meet or exceed targets.
  • Analyze financial data, market trends, and industry insights to identify growth opportunities and mitigate risks.
  • Ensure effective cost control measures are in place while maintaining service quality standards.
  • Drive a customer-centric culture throughout the organization, prioritizing exceptional service and building strong customer relationships.
  • Resolve escalated customer issues promptly and effectively, ensuring customer satisfaction and retention.
  • Stay up to date with industry trends, customer preferences, and emerging technologies to provide innovative solutions to customers' needs.Qualifications:
  • Degree in Business Administration, Sales, Operations Management, or a related field.
  • Proven experience (3+ years) in a leadership role within the moving and storage industry.
  • Demonstrated success in driving sales growth, achieving revenue targets, and expanding market presence.
  • Strong business acumen, with the ability to analyze financial data, make data-driven decisions and manage budgets effectively.
  • Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams.
  • Exceptional communication and negotiation skills, both written and verbal.
  • Detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment.
  • Knowledge of industry regulations, compliance, and safety standards.
    • We guarantee to offer equal opportunities to all qualified professionals for all of our positions.
    • #

  • Read the full job description and apply online on the recuiter's web-site

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