End Point Engineer

Teleflex
US - North Carolina - Morrisville
November 17, 2024

End Point Engineer

Date: Nov 15, 2024

Location: Morrisville, NC, US

Company: Teleflex

Position Summary

The End Point Engineer position is responsible for the design and delivery of the employee computing experience. This position implements cost effective solutions that maximize employee productivity and reduce risks associated with the computing environment.

The End Point Engineer is actively engaged in process definition, developing best practices, growing service capacity, and improving quality while adhering to all company policies and procedures.

Principal Responsibilities

Design, implementation, and governance of solutions for end point technologies including device hardware, operating systems, firmware, and software
Provide support for escalated issues from downstream support teams
Managing and reporting system compliance for inventory, configurations, patching and infrastructure across the organization with tools such as End Point Configuration Manager, Intune, and Active Directory, according to established guidelines, standards and customer needs
Continuously assess, and correct system designs and platforms to satisfy compliance, business requirements, employee experience and security policies.
Automating repetitive and complex manual tasks
Perform scheduled maintenance, updates, and deployments with accuracy and within defined time periods
Develop, publish, and maintain system documentation
Present proposed solutions to business stakeholders and IT leadership
Travel to remote sites to assess solution efficacy and adoption
Perform other related duties as assigned

Education / Experience Requirements

Bachelor's Degree (B.A.) from four-year college or university, or equivalent combination of education and experience
5+ years of experience in Windows desktop management and deployment in a centrally managed, multi-site environment

Specialized Skills / Other Requirements

Must possess excellent interpersonal skills and a professional demeanor to interact successfully in a team environment and directly with employees at all levels of the organization.
Strong analytical and problem-solving skills.
Must possess strong interpersonal and oral communication skills, attention to detail and ability to effectively prioritize and execute tasks.
Communication and presentation of material using Microsoft Office productivity and collaboration platforms.
General understanding of enterprise computing environments including branch office networks, cloud computing, and data centers.
Advanced knowledge of end point technologies including:
Microsoft Active Directory
Microsoft and Apple operating systems
Microsoft Office 365 productivity suites
Microsoft Azure services including Active Directory, Defender, etc.
Configuration management with Microsoft ECM, Intune, and/or comparable platforms for PC and mobile devices
Application delivery and installation platforms
Knowledge of ITIL Service Support and Delivery best practices
Ability to translate user specifications into customer solutions.
Quick learner and self-starter, can do attitude

TRAVEL REQUIRED : 20 %.

Read the full job description and apply online on the recuiter's web-site

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