Field Technician

Franklin Energy
US - North Carolina - Lexington
December 15, 2024

Position Summary

We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.

The Field Manger is primarily responsible for overseeing and managing all field personnel who install energy efficient equipment and products in support of all the programs. This includes all Field Technicians, Field Specialists, Project/Scheduling Coordinators, and Field Supervisors for the Direct Installation programs. You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Oversee multiple crews of Field Technicians and Field Specialists to ensure the proper installation of energy efficiency equipment

Maintain a high level of knowledge regarding air sealing and direct installation

Manage quality control for all installations performed by field staff

Coach Field staff to improve services and train them on new technologies and techniques

Be responsible for inventory control of DI and Air Sealing product, individual tools, team tools, and crew vehicles

Daily travel to pre-scheduled jobs

Work with program and corporate staff to create effective and new marketing strategies

Be a member of several working groups that will coordinate programs with other organizations working in the program

Oversee and approve the processing of energy efficiency project paperwork through program tracking systems

Prepare monthly and weekly activity reports to include projects completed, energy savings attained, issues, future projects, and inventory statuses

Lead presentations promoting energy efficiency programs for targeted groups of customers or trade allies

Create and manage budgets associated with the Direct Installation and Weatherization programs

Ensure the safety and monitor the use of proper safety procedures for all Field Staff

Conduct performance reviews of all Field Staff including Field Technicians, Field Specialists, Project/Scheduling Coordinators, and Field Supervisors

Provide a professional appearance appropriate for a representative of Franklin Energy and the Utility

Education and Experience

High School diploma or equivalent

Advanced degree - Preferred

5-7 years of experience required in the electric or natural gas utility industry, facilities management, HVAC design or sales, residential, commercial, and/or industrial lighting, or conservation and energy management. Weatherization knowledge - a plus

Required Skills, Knowledge and Abilities

Strong customer service and communication skills

Must be able to handle a wide work variety and work in a fast-paced environment

Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload

Ability to identify and resolve project application issues with customers and trade allies

Proficient in Microsoft Office, specifically Word, Excel and Outlook

Strong data entry skills in entering information in tracking systems/databases

Ability to communicate effectively, both verbally and in writing with customers, clients and employees

Ability to analyze and interpret data and solve practical problems

Knowledge of mathematical concepts such as fractions, percentages and ratios

Reliable transportation

Licenses & Certifications

Valid driver's license

Travel Requirements

Willingness to travel up to 95% of the time with occasional overnight travel

Read the full job description and apply online on the recuiter's web-site

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